Fairfield County Bank Danbury Rd, Ridgefield

Fairfield County Bank Reviews

• C

  Christopher Curran
  5

  Our 501(c)(3) charity, Kindness Over Muscular Dystrophy, has been banking with Fairfield County Bank for a little over two years now and we could not be more pleased with the level of service and professionalism. Kathy Graham, the Ridgefield CT bank manager, has been responsive to our questions and helped us on numerous occasions quickly get the answers we needed to proceed with our charitable programs. Customer Service Representative, Alexis Burch, has also helped us on several occasions and we found her to be very thorough in tracking down a charge that we had trouble identifying. In fact, the entire staff at the bank is friendly, welcoming, and always willing to go the extra mile to resolve any issue we might have. Community banks are the backbone of this country and Fairfield County Bank helps so many local Ridgefield merchants do business -  that benefits all of us in Ridgefield! We are proud to support this excellent bank. Christopher and Jessica Curran Kindness Over Muscular Dystrophy

• S

  S Horosky
  5

  To start, I will tell you that I have been a Fairfield County Bank customer for a very long time. Due to Covid, I had not stepped foot inside the bank in close to two years. After figuring out that I had to push the doorbell in order to be admitted to the bank, a young gentleman named Angel started to help me. From the moment I started working with Angel, he went above and beyond to make sure that I got all of the documents that I needed. Even after leaving the bank, he continued to follow through and call me to ensure that everything was taken care of. My documents were wrapped perfectly and sorted by year. Thank you to Fairfield County Bank and to Angel!

• J

  John Santora
  5

  All the people who I've dealt with at this location were extremely helpful and pleasant. The building and decor are very tastefully done. No complaints at all.

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  Edward Reynolds
  5

  Kathy graham was most helpful,polite and prompt in assisting me in notarizing my signature confirmation.she was stellar Ed Reynolds

• A

  Ann VanHentenryck
  5

  Fabulous local bank that cares about it's customers. Great staff. Always smiling. Always helpful.

  Response from the owner

  Thank you for the positive feedback and for making us smile!

• R

  Robert Frey
  5

  We had a serious problem with our checking account information being stolen and a check of ours being cashed. When checking my Fairfield County Bank App.that night, I became aware of the problem. The next morning I went to the bank on Danbury Road to try and fix the situation. The Assistant Branch Manager, Diana Kessler, met with me in her office and was able to completely fix everything that had happened. She knew exactly what to do. I went home feeling so much better than when I arrived! Thanks, Diana. I highly recommend Ridgefield Bank!

• J

  Joyce Lane
  5

  Great local bank that really cares about its customers and its community. Kathy & Diana are a great team.

  Response from the owner

  Joyce, Thank you for your kind words. We are fortunate to have such caring individuals working for us and giving back to our community is what we truly pride ourselves on!

• L

  Leland Thomasset (Taghkanic Woodworking)
  5

  Fairfield County Bank did just an outstanding job for us in a very difficult time. I would especially like to thank Virginia Turnbull who I know worked tirelessly to help us obtain our PPP loan. We will certainly be looking forward to a long business partnership with Fairfield County Bank

  Response from the owner

  Thank you, Mr. Thomasset. We are glad we were here for you during this difficult time, and we will look forward to our continued partnership. We are very fortunate to have Virginia Turnbull on our team!

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  Leslie Vuilleumier
  5

  The staff at the 150 Danbury Road branch are so nice. They always greet you by name and conduct your business efficiently and with a smile. They brighten up My day.

  Response from the owner

  Ms. Vuilleumier, We are so happy you are receiving the exceptional service we pride ourselves on! We look forward to continuing to assist you along your financial journey for years to come.

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  L.P. Fletcher
  5

  Shout out to the Danbury Rd office of Fairfield County Bank for working diligently in getting my PPP Loan through the process with SBA successfully! I heard that employees literally worked around the clock to get these loans entered on the SBA's system with a shift from midnight to 9am. Thanks for your hard work in looking out for the little guy! This is one of the many reasons I've chosen to work with a smaller home town bank.

  Response from the owner

  Thank you for your feedback, Mr. Fletcher. It means a lot to our team that you took the time to share your experience, and it is our pleasure to serve you and your business, especially during this challenging time. Thank you for being a valued client.