Citi Main St, Ridgefield

Citi Reviews

• E

  Ed McNally
  5

  Always friendly going service at this branch. Tellers often like to have a quick conversation and Customer Service Reps work hard to help fix problems that don’t get resolved online. This is from a nearly 30 year Citi customer.

• J

  Jordan Gregory
  1

  Pamela at the branch is lovely. But Citibank as a whole will hit you with sneaky fees, won't process things in a timely manner and if you own a small business, go (almost) anywhere but here. I've been banking w/ them for so many years and am finally pulling all of my accounts. So tired of having to chase them down to get them to take fees away. I don't have time to do this much policing of my own money. AWFUL AWFUL

• R

  Ricardo Daniels Easycredit
  5

  Ricardo Daniels Easycredit Highly recommend this amazing bank great service plenty of parking and always genuinely friendly .

• I

  I know you cloned my phone
  5

  This branch and Citibank hands down is the best bank out there, my only bank. They have never let me down. Helped me get a temp card when I lost my wallet. Had a birth certificate and a pic of my ID some mail and a business card and they pressed a temp and overnighted a card to me and waived the charge. I dropped all my banks because of the standards set by citi.

• M

  Michael Nicolosi
  3

  Great branch by default, my branch on Federal Road closed. Citibank needs more branches! Good online banking and phone app. The only issue I have is with Citi phone banking when needed. All calls are outsourced overseas and you must have a ton of patience when dealing with citi phone banking representatives. I wish the call center was in AMERICA.

• j

  jim maguire
  2

  Always disapointed with my experience. Transferring money online is glitchy. Often told to try again. My account settings get changed often where I don't have access to the savings account yet my wife does. The fraud protection is annoying and makes little sense. I was stranded in California at a gas station because I tried to purchase 70 dollars in gas. I told them I was going on vacation before I left yet got locked out of my account 4 times in 3 days.