Fairfield County Bank Federal Rd, Danbury

Fairfield County Bank Reviews

• K

  Kimmy Bernal
  5

  The staff here is extremely friendly. I always have an excellent experience dealing with Johanna, the teller in the drive-through. Always has a smile on her face and in a good mood even if I’m not lol. The teller Trevor is also very pleasant and always smiling which is a refreshing change. I would recommend this bank to anybody with financial needs because they will go above and beyond to help you

  Response from the owner

  Thank you for your positive feedback, Kimmy and for being a valued client!

• K

  Kristin Mucchetti
  5

  We have been customers of Fairfield County Bank for at least 15 years, and we’ve always had great experiences with them. I just had to stop by the branch on Federal Road to get a certified bank check for a home purchase, and the staff that I dealt with were wonderful. I would highly recommend them to anyone looking for banking services.

  Response from the owner

  Thank you for being a loyal client, Kristin and for sharing your feedback. We look forward to continuing to serve you and assist you along your financial journey. Congratulations on your new home!

• W

  Wynstine Williams
  5

  Great service from Stephanie! I was able to get in and out and the transaction was very smooth it was a pleasure working with her and Fairfield county bank in general I’ve always appreciated and welcomed their friendliness courteousness as well as professionalism.

  Response from the owner

  Thank you for your feedback! We are happy to hear you are receiving the service you deserve from Stephanie and the rest of our team at our Federal Road office!

• H

  Hope Biasetti
  5

  I frequently use this bank for business purposes and it is always a great experience. The staff is friendly and always helpful. Stephanie Smith is very accommodating and sweet in a professional way.

• L

  Luke Ferriby
  5

  Best bank location in the Fairfield County. Vincent, Johanna, Stephanie and Ashly are so kind. I always leave this place with a smile on my face. Would recommend this bank in a heart beat

• J

  JoAnn Simon
  5

  I have been a client of FCB for 25 years. I moved from Weston 5 years ago and moved to Danbury. Going to the Danbury branch since Steph has been there is aways a pleasurable experience. She always greets you with a smile, and makes sure whatever I need is taken care of.

• A

  Andrell Villa
  5

  stephanie was extremely helpful, sweet and patient. Loved setting up a new account with her, definitely made it easy and enjoyable.

• P

  Paulo Azevedo
  5

  I really feel like I’m in a private banking experience cause the kind of personal attention I always receive not only in branch but also over the phone. I specially like the federal road branch and it’s bankers, Cathy McKenna and Vince Perry. They always makes me feel very comfortable in any type of financial peculiarities. Special thanks to Steph and the whole team at Federal Rd branch, you guys are the best!

• K

  Krystyna Suska
  5

  As a 30 year a FCB customer I’m grateful for the opportunity to commend your staff. In the past I would frequent the Georgetown and Ridgefield branches while living in Redding. November 2019 I moved to Heritage Village in Southbury with the nearest FCB branch 11 miles away at 114 Federal Rd In Danbury CT. I certainly considered changing banks to something local but I decided to stick with you and so far so good. Part of my loyalty is an outstanding employee like Johanna. During the Covid pandemic she has raised the drive up teller interaction to an art form. She is always welcoming, gracious, professional and stylish. Please recognize her for the asset that she is to your bank.

  Response from the owner

  Krystyna, We cannot thank you enough for your kind words! We are fortunate to not only have Johanna assisting our clients with their financial needs but to have you as a valued client. Thank you for sticking with Fairfield County Bank even after your move! We look forward to serving you for years to come!

• J

  John Woodall
  5

  Great service from Stephanie at the Federal Road branch and from Linda Lubinsky at the main office in Ridgefield. Prompt, accurate, thorough. Very much interested in helping me solve a problem and doing so cheerfully and professionally.

  Response from the owner

  Mr. Woodall, Thank you for sharing your feedback. We are thrilled to hear that both Stephanie and Linda were able to meet your needs and with a smile! We pride ourselves on providing exceptional customer service and look forward to assisting you along your financial journey for years to come!