F&M Bank Franklin St, Clarksville

F&M Bank Reviews

• P

  Paige Moody
  1

  I called today asking about my bill pay and I got a sarcastic answer back from Joice. I would have appreciated her patience with me instead of making me feel stupid. Her manger needs to give her better customer service tips. Little does she know this was my first time doing bill pay and she made me feel like I was stupid.

  Response from the owner

  We definitely want address any customer service issues and will be happy to provide you with assistance in setting up bill pay services. If you still need assistance or would like to discuss your experience, please call 931.920.4924 or email [email protected]. We appreciate your business!

• K

  Kerri Davis
  1

  I almost do not have words for how appalled I am by this lender's dishonesty, disrespect and blatant disregard for something so important - a person's home. I understand that not every lender can make every loan work, but to affirm for weeks that the loan is a sure thing with no issues, then turn around two days before closing and state that an employment structure that had been disclosed to the lender for weeks is precluding the loan from being approved is absolute incompetence. Add to that the fact that the bank won't support the initial commitment - I would stay far away.

  Response from the owner

  While F&M Bank respects all input, due to privacy and consumer protection of our applicants we cannot comment. However, F&M Bank and F&M Mortgage employees are committed professionals that make every effort to assist our potential and existing customers.

• e

  estelle sierra
  5

  I worked with Jason Hass and I highly recommend him as a loan officer. He knows his stuff and is just a great at helping you maneaver through this sometimes overwhelming mortgage process. He is also a great person!😁👍

  Response from the owner

  Thank You! We appreciate your review and your business!

• J

  Jamie Krysak
  5

  Chad was excellent! He was on top of everything, and a pleasure to work with. We felt great knowing he was handling our loan! He definitely took the fear or worry out of the equation and had great communication.

• E

  Eric Yow
  5

  I absolutely love this bank. We've used it for personal and business accounts for years, recently adding a HELOC and commercial real estate financing to our banking. I cannot complain a bit about the people. The online banking is a weak point, but it's made up for in personality of the people and how much help they offer every time I call on them. Five stars. I am not employed by or related to any employees of the bank.

  Response from the owner

  THANK YOU for your business, your review and for your feedback!

• R

  Richard Delos Santos
  5

  Matt McWhirter will go out of his way to ensure that your family is taken care of, just like he did mine. I recommend his expertise.

• R

  Ronnie D
  5

  Great , professional and makes you feel welcome

  Response from the owner

  THANK YOU Ronnie! We appreciate your review and your business!