Executive Home Lending Copper Way, Charlotte

Executive Home Lending Reviews

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  Jason Atri
  5

  Executive Home Lending was able to compare rates from multiple banks to find the best fit for our refinance. The whole process was smooth and much faster than expected. My wife and I are definitely happy with the results and will recommend EHL to anyone looking to buy or refinance.

  Response from the owner

  Thank you for the excellent feedback. We pride ourselves in presenting our clients with the best possible financing option for their particular scenario. It was our pleasure to serve you in this process.

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  Lissa Hurwitz
  5

  Synaca Norman is the best lender’s representative I’ve ever worked with. She is knowledgeable, professional, and a great communicator. I’ve never had a problem making my payments - have had no issues with UWM at all.

  Response from the owner

  Thank you so much for the review, Lissa! We're glad to hear you enjoy working with Synaca as much as we do! :)

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  Terry Childress
  5

  Kelly H. was a pleasure to work with and super efficient in pulling together the resources needed for the mortgage. The entire process moved quickly and smoothly.

  Response from the owner

  Hi Terry! Happy New Year! Thank you so much for your review. We are delighted everything went well and wish you nothing but the best in 2022!

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  John Eggenspiller
  5

  I worked with Matt and he was nothing short of amazing to work with. Matt has a great knack for making things easy to understand and he was always available when I had a question. I would highly recommend Matt and the team at Executive Home Lending!

  Response from the owner

  Thank you so much for the review, John. We agree with you 100%! Matt is a dedicated professional who does everything he can to make the mortgage process go as smoothly as possible. We are blessed to have loan offices like Matt on our team at Executive Home Lending.

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  Maria - MJ - Gardner
  5

  Absolutely loved working with Alex! He was knowledgeable, patient, kind and encouraging. He is also very responsive to calls and emails. He was always on top of it helping us through the process of buying a new home. He truly was a pleasure to work with and even during Covid and the stressful times during 2020 he worked hard for us and our dream home. Highly recommend Alex and the team at Executive Home Lending!

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  ARTI R
  5

  Had an excellent mortgage and closing experience with Alex Austin. He is very professional and extremely helpful with all asks related to real estate closing process. Highly recommended.

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  Rohit lohan
  5

  Alex Austin is a great mortgage broker, he got me a good deal on rate and was available throughout the process to ensure closing on time despite back and forth with lender.

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  Sherie Bradshaw
  5

  Great rates with options. My lender Kelly did an amazing job. Worked around the clock, never letting things slip through the cracks.

  Response from the owner

  Thank you for the kind words and we appreciate your business. We take pride in helping our customers in anyway possible.

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  Tara Simonetto
  1

  We got preapproval quickly, and had 50 days to close. We were assured multiple times that everything was good. Then it all went downhill. The underwriter asked for 3 pages worth of documentation AFTER our due diligence period was OVER (bulleted list single spaced) and kept adding new "conditions" every day from that point. We have had to correct the math several times, explain how K-1s work, and repeatedly correct them on the facts that have been provided multiple times. We are now one day from closing and received new conditions last night. I'm waiting to hear back about whether we even have a loan for tomorrow and what the exact downpayment will be (they can't calculate that yet for some reason). And I can't get anyone to answer the phone..... UPDATE management responded that they're remedying it, but I still haven't heard anything from anyone

  Response from the owner

  We are sorry to hear about your negative experience so far. At Executive Home Lending, we pride ourselves in our exceptional customer service. I can assure you that management is heavily involved in helping to remedy your lending situation. Thank you for your business. - Management

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  Lisa Flynn
  5

  Alex Austin and his team were great! Very informative, patient, thorough and professional.