ERES Mortgage Greenleaf Ave, Whittier

ERES Mortgage Reviews

• W

  Walter Brugman
  5

  Elizabeth and all the staff were extremely knowledgeable, friendly and helpful. Whenever we had a question Elizabeth responded promptly and never made us feel like we were wasting her time. I feel ERES Mortgage had our best interest at heart.

• R

  Ron
  5

  Elizabeth and her team really go the extra mile to make sure you're taken care of. It's obvious they take pride in their work, which is seen in their patience and readiness to answer questions, and in the highest standards of quality work to get the best and most reliable results. We'll always go back to them and tell others about them.

• S

  Sean Jarne
  1

  Elizabeth Montes was the broker for the buyer of one of my listings. She made several errors at the close of escrow causing the buyer to lose their rate lock and almost lose their deposit as the property closed several days late. She then proceeded to send several profane emails trying to blame other for her mistakes. She is incompetent and in the end using her will cost you money.

  Response from the owner

  1st of all our client did NOT lose their rate. I would NEVER allow that to happen. His escrow company did not know how to work with UWM and fund our loan. It took her 3 days to fund, so yes we were going to lose rate. I had to cut my commission by $978 to keep our clients rate due to escrow errors. I NEVER used profane emails, he used profaned emails and called our office screaming cursing myself and processor. I went ahead and forwarded all emails to the board. His own board of Realtors wanted me to file complaint. They could not believe the profanity he used in emails. If anyone knows me, I would never cost my clients more money, nor will they ever lose their rate. I will make zero before this happens. I don't know why he got so upset when I was addressing his escrow for being incompetent. On another note, Sean cost our borrower money because he scheduled appraisal when property had no smoke detectors, no carbon monoxide, and water heater not double strapped. Rule 1 of being a listing agent is to check for those items. My Realtor, Jorge advise him and still he did not comply.

• B

  Bonnie McKenzie
  5

  I was referred to Elizabeth by a friend and was told she was great to work with—I was not disappointed! She responded to my questions quickly (and I had a lot) and made the refi process pretty painless. I have already recommended her to another friend and I look forward to working with her again in the future.

• J

  Jo HG
  5

  ERES Mortgage was such a pleasure to do business with. Our agent Elizabeth, was amazingly helpful and fast paced, just as we needed! We got our keys to our home on Easter Sunday! That says a lot! Thank you to this wonderful team of people!

• E

  EMMANUEL FREE
  5

  We have been working with Elizabeth and her team for almost ten years. She is honest, intelligent and top notch in her quality of work. She looks out for us and guides us with loan and real estate decisions. We highly recommend Eres Mortgage for all your mortgage needs. -Manny and Espie Free

• L

  Letty Guerrero
  5

  If your looking for a mortgage company to help you secure the right loan for you, stop looking! Elizabeth Montes and her TEAM at ERES Mortgage was nothing but attentive, honest, efficient and transparent. They are a true customer service oriented business. We had a short time to secure a home loan and Elizabeth Montes and her team were able to secure us with a home loan in less than a week!!!!! Made our home purchase extremely smooth. I highly recommend ERES Mortgage for all your mortgage needs.

• T

  Terry Nunez
  5

  Thank you Elizabeth for making us feel like we are your only clients. Your undivided attention and immediate response to every inquiry we had throughout our re-fi process was beyond appreciated. I cannot recommend this office enough for their attention to detail, efficiency of paper work and timely closing!

• E

  E Valdes
  5

  Thank you Liz for getting me a great refinance deal. You knew exactly what I was looking for and made the process painless and easy. I will definitely recommend you to my friends and family.

• D

  David Pacheco
  5

  My close friend of 20 years + referred me to Elizabeth and I couldn't be happier with job she did, She's very personable, friendly and most of all very experience . Thank you once again I'll definitely keep you on my FAV 5 Contacts