Equity Resources, Inc. S Park Pl, Newark

Equity Resources, Inc. Reviews

• B

  Brooklynne Metcalf
  1

  I worked with this company two years ago to get pre approved and had a good experience, quick, good rate, felt like things were explained to me. I tried to be approved a few weeks ago for significantly less… and was lied to, not explained anything, and all around just feel like I was treated differently (BY THE SAME LENDER) due to wanting a lower loan amount/having lower income. I work for a bank, I know all about fair lending and this was not it. It felt much more like predatory lending trying to get me to take out a loan that pays this company more overall. I will never recommend this company again. Take the time to speak TO your clients, explain when they ask questions and don’t blatantly lie about things to benefit yourself, that’s disgusting. Also very unprofessional when I voiced all of this to the lender, just showed she knew she was in the wrong for lying to me.

  Response from the owner

  Equity Resources prides itself on integrity in all operations and adheres to state and federal laws, as well as Agency guidelines such as Fannie and Freddie Mac. We value our customers and take pride in helping to Improve the lives of families. We apologize that you feel our services did not meet your expectations. Please reach out to Melanie L. at 740-349-7082 with any further comments or concerns. It is important to us to receive your feedback.

• B

  Brandon Underwood
  5

  Could not have been happier elsewhere! Brach and his team at equity resources were very quick about answering questions, taking our calls when we needed him, getting us a reasonable approval, and just being there for us when we needed him! Can’t thank him and his team enough! Highly recommend!

  Response from the owner

  Thanks for sharing your experience with Mortgage Specialist Brach Fabbro and Equity Resources. We value your feedback and look forward to working with you and your family/friends in the future.

• B

  Ben Egan
  1

  Our experience with call equity in Toledo was nothing less than horrible. As a brief summary, they delayed the start of the processing for 2.5 weeks after we signed and submitted earnest $$. I believe all concerns could have been addressed, and remedied if they would have began the processes immediately after signing and receipt of earnest $$. The seller flew in for the closing date, which was not met, and was understandably frustrated. We had to follow up with the company to inquire as to the status of any documentation required. 1 week prior to the next closing date, we were contacted regarding submission of the earnest $$ (paid directly to their portal 1.5 months prior), and other documents “required immediately”. Most of which, had been previously submitted to their portal. The person we dealt with is apparently not aware of what their under writers will, will not approve. We made it very clear that we were purchasing the property as an investment. If we would have been informed that they cannot finance these types of projects, April 3rd, not May 20th, it would have saved a lot of time, money, and frustration for us, the seller, and all involved. However, we did not receive this information until the day before closing... Very unprofessional, and very frustrating results. We do indeed to pursue investment property in Toledo, however will not utilize their “service”.

  Response from the owner

  Ben, Thanks for sharing your feedback. We apologize that you feel our services did not meet your expectations. Based on the documentation received we are unable to execute a commitment to proceed with the transaction. Please reach out to Tom P. at 740-349-7082 with any further comments or concerns. Equity Resources prides itself on integrity in all operations and adheres to state and federal laws, as well as Agency guidelines such as Fannie and Freddie Mac. We value our customers and take pride in helping to Improve the lives of families.

• J

  Jordan Davidson
  5

  Jeff Harris was awesome! The process was so easy and simple! I gave Jeff all of the information he requested one time, never had to submit the same information twice. Jeff answered all of my questions, picked up the phone every time I called and was extremely knowledgeable. He is hands down the best to get your loan closed, on time, stress free and quick!

  Response from the owner

  We couldn't be happier to hear of your experience with us! Thank you for sharing your feedback. We take pride in offering the best service, along with a quick and easy process.

• C

  Crystal Crall
  5

  As an employee of Equity Resources, I couldn't be more proud of where I work. As one who has referred friends and family to one of our dedicated loan specialists, I was thrilled to hear closings taking place on time and within 30 days from application date. Whether you are looking for a career change, or you desperately want to be a debt free homeowner, I encourage you to make the call! Never before have I felt more valued as an employee and confident in our integrity, knowledge, and level of customer service.

• D

  Dustin Comisford
  5

  My wife and I bought our first home last year and the experience with Equity couldn't have been better. There were of course a few hiccups along the way with the sellers but our Loan Officer, Bill Skerbetz, and his team navigated us to an on-time closing. He worked well with our realtor, Sarah Skeen, and they made sure our questions were answered before they were asked. At our closing, Equity Resources gave both my wife and I a housewarming gift and a week later they sent us an American flag to go out front. Great customer-service, great people.

• R

  Ryan W
  5

  We worked with Jeff Harris and he was on top of everything throughout the entire loan process. Jeff stayed in contact with us early on at least once a week while we were searching for a home and waiting for an offer on ours. When we wanted to make offers on properties, he would run numbers for us regardless of the time of day (let me stress that one: 8 o'clock on a Friday night? We would get a response within the hour!) When our house went under contract and we made an aggressive offer on a property, his communication amped up to 11. He would call or email us multiple times a day letting us know what was going on or when he needed us to provide paperwork. All told, we closed this afternoon a mere 18 days after our offer was accepted... That will not happen at a bank! Jeff Harris was an incredible asset to our home buying process and the honest to god least stressful part of the entire fiasco. My wife and I cannot say enough positive things about him and his team, they were awesome!

• B

  Brooke Grover
  5

  We purchased our home with Equity Resources. Our experience was top notch. The communication was great! We were constantly being updated throughout the process of where we were in the process. The staff at Equity Resources was professional and easy to work with. I would recommend anyone buying a home to Equity Resources!

• j

  jennifer Birker
  5

  I bought my first home with Equity Resources and Derek Good. I was informed every step of the way and felt like a priority even when I knew I wasn't the model credit borrower. Equity made sure my dreams of home ownership became a reality. Hands down they have staff that cares about their customers every step of the way.

• D

  Drew Alford
  5

  They helped us close on our house we went with our bank got all the way to the last two weeks and they bank side they couldn't go through with the loan I had just under 2 weeks with a holiday in those two weeks. They were able to close on our last day. I really recommend these guys. I will be using them here soon again to buy my next house!

  Response from the owner

  Congratulations on your new home! Thanks for the great feedback, we look forward to working with you, your family and friends in the future.