Energy Capital Credit Union Interstate Hwy, Spring

Energy Capital Credit Union Reviews

• D

  Dakota Athans
  5

  My overall experience at Energy Capital Credit Union is outstanding. Cassie Hayes assisted us with both of my accounts. Plus, the credit union has more options to choose from. This Credit Union is way better than going to a big bank. I will highly recommend Energy Capital Credit Union to a friend and Family. Thank You Energy Capital CU.

  Response from the owner

  Dakota, thank you for sharing your experience with us! We're glad to have you as a member and look forward to providing you with continued excellent service.

• K

  Kurt Wood
  5

  Garrett at Energy Capital Credit Union was extremely helpful and informative when we opened our high-yield checking and savings accounts as well as getting a great rate on a used car loan. The customer service at ECCU was top notch compared to our big bank. Thanks again Garrett!

  Response from the owner

  Kurt, thank you for sharing your experience with us! We're glad to have you as a member and look forward to providing you with continued excellent service.

• R

  Roque “ROCK” Pena
  5

  Energy Capital Credit Union is a great place to open a account or get a auto loan. The employees there go beyond just helping you ,they make sure you understand the whole process and benefits of your auto loan or checking account. Great job to all employees of Energy Capital Credit Union...

  Response from the owner

  Roque, thank you for sharing your experience with us! We're glad to have you as a member and look forward to providing you with continued excellent service.

• J

  Jose A
  5

  Garret, (Branch Manager) and another lady (not sure the name) helped me with several things regarding my checking and savings acct. He went out of his way to contact one of my customers bank to give me access to my money before the weekend, anytime people go thus far to help you is a great sign. This ECCU location is in GREAT hands!!

  Response from the owner

  We're so happy Garret and his team were able to assist you! Thank you for sharing your good experience with ECCU and for being a valued member.

• C

  CHEYENNE CLIFFORD
  5

  Wonderful service, helpful friendly staff, and just the best people!! Alex and Cassie were wonderful and helped me more than I can say!! Great branch and banking institution. Highly recommend!

  Response from the owner

  Cheyenne, thank you for sharing your experience with us! We're glad to have you as a member and look forward to providing you with continued excellent service.

• J

  Jeremy Westbrooks
  1

  Not a good experience today at your location. In short here my experience. Teller Ebony assisting a customer ahead of me the customer has to step out. Teller Ebony ask nature of my visit I state open new check account. She tells me one second. The customer ahead of me returns and finish his business... Teller Ebony asked if he wants to open new check/savings he declines and leave. My turn to be assisted. I inform Teller Ebony that I want a check account. She goes over different over options. I pick my option. Then all of a sudden she can't get into the system to complete set up process. Why offer an account to previous customer if she knew her system was down? Why act like she could help me if she knew her system was down? She goes through all the steps just tell me to come back tomorrow. No one in the building could do the simple task of opening up check account. Wow. Then she ask for me to leave my social security number on a piece of paper with her after she made a copy of my DL. Lady I don't know you! Might scamm me.

• D

  Don Kaminski
  5

  Glenn was a great help in getting our vehicle financing. We got the best interest rate available. The dealership couldn’t believe the rate! The savings in interest allowed us to purchase other packages including extended warranty and road side assistance. Most was handled by phone with a quick visit to sign papers. In and out, no issues. Made the visit to pick up our vehicle quick as well! Great job Glenn, I highly recommend him. Don

• M

  Michelle Kyles
  5

  Breda was superb she was awesome in helping me with all my issues thank Brenda for all you do .

  Response from the owner

  Michelle, thank you for sharing your experience with us! We're glad to have you as a member and look forward to providing you with continued excellent service.

• L

  Laggy Dave
  5

  Glenn Roden took the time to work with me to get me the loan that best fit my current needs and situation. He also advised me on how to improve my credit score and which loan options would benefit me down the road to improve interest rates, etc. He provided excellent and prompt service and was very knowledgeable about all of my options!

• J

  Jose Marinero
  5

  This is the first time I have gone through a painless car loan application and getting the rate I wanted. Glenn Roden at ECCU had everything prepared for me before we had ever met. I submitted my loan application online. He walked me through the process, explained all my options, and issued the choices I had made without pushing to add options I did not want. Glenn is a very knowledgeable and customer oriented individual. He really cares for his clients.