Educators Credit Union Falcon Ridge Dr, Burlington

Educators Credit Union Reviews

• T

  Tom Porter
  5

  The employees at this branch are very professional and extremely nice and go out of their way to help you no matter what your needs are for banking highly recommend this branch

• J

  Jennifer Boehmer
  5

  I love the quality of service I receive from Educators Credit Union. They go the extra mile to ensure my transactions are processed correctly. Furthermore, there are many bonuses to being an ECU member that make banking here an easy choice. This location has been especially good to me. Thank you, Educators Credit Union for all you do.

• J

  James Hembrook
  5

  I personally really love this Bank! We used to bank with Chase and it just felt like such a crazy Corporation the only thing I liked about them was her online banking. Since then educator says really up there online banking and it seems to be working excellent. I would highly recommend checking him out for all your banking needs.

• M

  Mariel Dowell
  5

  Working with Amanda Soto was such a great experience. She was so helpful and nice and answered our questions right away.

• S

  Susan Vodak
  2

  Ever since they did away with the deposit slips, the transactions I do through the drive through have been wrong 75 percent of the time. We have several accounts and even though I provide written instructions the money ends up to the wrong account. Today my back was bothering me so I went through the drive through, sure enough the transaction was done wrong! The tellers are always apologetic and fix the problem quickly, but this is getting old fast! We have been customers here for 7 or so years and never had a problem, since they deposit slips disappeared it's become a real issue. I get cranky just thinking about doing our banking.

  Response from the owner

  Hi Susan, thank you for sharing your experience, please let us know if this rate has improved

• L

  Linda Gums
  3

  Love this credit union. Have been with them for years. I would have given it 5 stars but trying to get in touch with them over the phone is awful. On hold for a very long time with the same phone number listed for all branches, not our local one. Personal service does not extend to phoning them.

  Response from the owner

  Thank you for your loyalty and your feedback, Linda. Our current phone system is the most efficient way to answer the high volume of calls we receive. In order to best serve all of our members, every call goes through our Member Response Center.

• D

  Daniel
  5

  Angela Nelson was excellent to work with. She went out of her way numerous times to make sure our loan went as smooth as possible. She was very friendly with great customer service.

  Response from the owner

  That is great to hear, Daniel, thank you for sharing your experience.

• A

  A Hanna
  5

  Terrific small town credit union! Fees are normal, free ATMs with other local CUs. Friendly folks. Would highly recommend over Guaranty bank, us bank, or chase.

• C

  Curious One
  2

  Their online system has had me change the password three times in the last month. This is quite a hassle when there are three accounts involved and Quicken as well. I will be closing these accounts after two years with them.

• b

  bob haisler
  1

  The online car buying guide is full of misinformation and outright lies. Things they say dealers do are illegal in the state of Wisconsin. So why have this guide?

  Response from the owner

  Thank you for your feedback Bob, we are in the process of updating all of our guides with the most current information.