Earthmover Credit Union Baseline Rd, Oswego

Earthmover Credit Union Reviews

• D

  Daniel Capici
  4

  Great place! Helped me get my first car loan, fast service but some issues with the loan at times, they often take out the payment early for no reason, other than that a great bank

  Response from the owner

  Thank you Daniel for the feedback! If you would like a set date for your payments to be taken out on your loan, please call us at 630.844.4950 and we can see what we can do!

• L

  Lyle Caputo (SFNeNT)
  1

  Disappointed! I do not know if it was just this branch or the whole organization. Now I have a inquiry and a whole lot of wasted time. They have a business development center that only cares about getting you to do a online app so they can get credit. I felt pressured to run my credit and will dispute with Transunion. I was approved for a loan. The email I received said approved and didn't say anything about a conditional approval. I was also contacted by another woman who set up a appointment at a local branch for me to sign loan documents and finalize the loan. Then I was contacted by a loan person who said that woman doesn't know what shes talking about and that they needed to verify income. Very unorganized and lack of communication. Not to mention after giving this compay personal information and a bunch of documents they asked for, I was told that my approval was now conditional???? Steer clear. Horrible experience.

  Response from the owner

  We apologize for not meeting your expectations. For what it is worth, we do appreciate the feedback.

• D

  Dalia Felker
  1

  The manager, Amber, doesn’t have the patience or skills to properly train her employees. Rolls here eyes and says inappropriate comments. I’ve seen numerous employees cry on the job. You can get better rates and cuatrimestral service elsewhere.

  Response from the owner

  We’re sorry for your experience. We appreciate the feedback.

• G

  Gile Wright
  5

  Very kind staff! They gave me a great rate on a refinance loan. They were straight forward and explained everything in simple terms which I can even understand without a coffee. This is my second experience with them and they are very good.

• J

  Jill Moore
  5

  Love the staff. Always courteous, patient and helpful. Always up front and honest regardless of what type of service you looking for.

• C

  Cristian Piceno
  5

  Jocelyn and Cricket were great they were both very helpful and patient with me and helped so much I appreciate everything they did for me they made my first experience with the bank a great one 😊

• N

  Noah Angell
  1

  You guys have the worst hours ever, I haven’t cashed my check in 2 weeks because your guys’ hours are so dumb. I’m switching banks today. What a waste of time and money being with earth mover. I don’t recommend this bank to anyone.

  Response from the owner

  We are sorry to hear you feel this way Noah. Our drive up's are open until 6PM. And we have Saturday hours are 8AM-12:30PM..

• M

  Michael Hartman
  1

  I told them fix waiting long wait times they switched to a ceo does not what she is doing

• S

  Sarah
  1

  They steal your money for fees. Just like every other bank

• P

  Pete Moore
  5

  Been a member for 40 years and this credit union has been there for me through all my needs