Downriver Community Federal Credit Union Dix Hwy, Lincoln Park

Downriver Community Federal Credit Union Reviews

• L

  Linda Hautala
  4

  I've been doing business with the Lincoln Park Community Credit Union for almost 30 years now, I love the fact that they call me by name when I walk in the door. I don't have to show them my ID every time I go there. I find the customer service to be exceptional.

• m

  mariana mae loves to play!
  4

  Been a member since I was a kid. The new staff is nice, and the staff that's still left from before is nice as well. Although the drive way coming in should be redone so cars won't have such a steep hill to drive up to, and won't hit the bumper

• s

  s. young s. young
  1

  Had lost my id and been with credit union for atleast a year they wouldnt even make a simple account is card. And they said my id was on file. Ps im closing this account asap cuz they dont deserve my buisness ps not put your money in this credit union unless your desperate. This credit union is a union of hell.

  Response from the owner

  Thank you for your review! We love both positive and negative reviews because it helps us constantly improve our service levels to our members. Unfortunately, we are unable to provide service or provide account information through our drive-thru without an ID since we are unable to identify the person performing the transaction. One option is for you to come in to the office so that we can visually identify you with your ID on record. While we understand your frustration, it is our fiduciary responsibility to protect our members accounts. Thank you for your understanding.

• V

  Valarie Woelkers
  5

  They have the easiest online bill pay. Great customer service too!

  Response from the owner

  Thank you, Valarie! We appreciate your feedback...and for being a member!

• M

  Michael Spivey
  5

  I've been banking with this financial institution for over nine year's and I love their professional staff for such a great effort.

• R

  Real McCoy
  5

  Pleasant and helpful staff, convenient locations and partnerships to do whatever transaction you may need to do while you are out and about.

• R

  Rosario Morgan
  5

  Been comeing here for years LADY'S are so sweet good service down to earth people ❤

• F

  Fritz Olsson
  5

  Staff was very responsive to my needs and handled my situation promptly.!

• M

  Megan Pinson
  1

  The lady we were speaking to had a very bad attitude.