Don Dinero Financial San Pedro Dr, Albuquerque

Don Dinero Financial Reviews

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  NotSoChipper
  5

  I was on a time crunch and needed a loan as soon as possible and THANKFULLY one of their representatives named Estefany assisted me in such a friendly and professional manner! She took the time to go through all the information and answered all my questions thoroughly. Any time I go to this location, the staff is very kind and makes me feel comfortable. Their relationship building skills is AMAZING. These people will ask you how your family is doing or how work is going (depending on what you share when you step in). And I think that’s very important because it shows that they care enough to remember who you are and take a legit interest in your life. Aside from that, the business in itself is awesome and they have great rates! I highly recommend you step into this location. I personally live closer to the 98th Street location but honestly, I keep coming back to San Pedro whenever I need anything because I know their customer service is spectacular so I wouldn’t want to take my chances anywhere else.

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  cathy lemen
  1

  Total bait & switch. Website says they can give you a quote. False. This is simply a ploy to get your phone number so they can tell you what you already read on the website. The website says the offer builder loans. Also false. Doesn't matter to me how sweet & nice the staff is, this place is nothing but a scam if they don't live up to what they put IN WRITING!!!

  Response from the owner

  Cathy, We were disappointed to read your review, BUT we always appreciate feedback and use it to improve ourselves so thank you for taking the time to write us. Our process does require customers to make an application with us in order to determine the correct loan amount for each situation. It is very important to us that we don't loan too little, or too much, based on your situation. Debt is a great tool when used properly and we spend time with each customer to try to make sure we are doing something that will help and not hurt. Once a loan amount is determined, we can provide an interest rate to you as they vary based on the amount of the loan. Regarding our credit builder loans, we absolutely do these. The best news is ALL of our loans now include the ability to build credit. Maybe this is where we got confused. Getting something for your hard work is something everyone deserves, and we are excited to offer this to all of our customers with a bureau-reportable tax ID. Please accept our sincere apology for the miscommunication you experienced. We are attempting to reach out to you to discuss in more detail. Have a wonderful day! Your Don Dinero Financial Team

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  Rose
  1

  Graciela and my husband made a PERSONAL agreement which resulted in Graciela committing loan fraud. So when I would go into Don Dinero on Coors Blvd SW and make payments Graciela did not post the payments toward the loan. She instead put the money aside and later gave that money (on the down low) to my husband. When I confronted her all she could say is that she was doing what he wanted since it was his loan. I'm sure this would be considered fraud and will be investigating which authority needs to get involved in such corrupt behavior. **** This was true confirmation received **** watch yourself with Graciela she's not trustworthy!

  Response from the owner

  Hi Rose, Our management team looked into your situation as soon as you posted this. We are always working to provide our customers with the absolute highest level of service. While we cannot discuss a customer’s account publicly, I can say it appears there has been some miscommunication and we look forward to meeting with you and your husband so we can all be on the same page. Thank you!

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  Hailey Erdmann
  1

  This place is the worst place to get a loan the girls were absolutely horrible did not help me at all the places extremely dirty and gross and they didn’t even tell me the right information and so they couldn’t help me and we’re extremely rude about it! do not go here to get a loan!!!

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  Martin Salazar
  5

  The process was fast, everything was explained correctly. Great service!!

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  nancy cardenas
  5

  Friendly nice service! Always there when you need them!

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  Mrs. Parra
  5

  Great place to get a loan... Everyones always so friendly...

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  boostmobile central
  5

  I really loved the service !!! Everyone who works there is very kind, especially Gaby. Besides, they have very accessible loans with a not very high interest, accompaniment from other places :)

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  Norma Perez
  5

  If I am happy with the service they give me they are very friendly and helpful.

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  Diana Baltazar
  5

  I love their work my name is Héctor Baltazar and they always help us here