Dollar Bank Gracy Center Way, Moon Twp

Dollar Bank Reviews

• c

  cristiane fontaine
  5

  Angela, the manager, was very helpful in helping me to clear a check. I need the money to close on a house in Florida and she was able to expedite the process. I know she had to make several calls in order to make this happen, and I am very grateful! Thanks Angela!

  Response from the owner

  Thank you for your review, Cristiane! We are happy to help.

• J

  Joel Gallucci
  5

  I love the Moon Dollar Bank! The employees are super friendly and are always able to help me when i have questions. They did a lot of upgrading this past year and it looks amazing! I would highly recommend this bank.

  Response from the owner

  Thanks for the love, Joel! We are happy to have you as a customer.

• g

  gary spellman
  1

  Do business with a bank that knows you. This one isn't it. My mother did business with them for decades. After her death, Dollar Bank insisted upon a short certificate to transfer her CD to my father as designated in mother's will. Their corporate procedures prevented a local manager from making a consumer friendly decision. A lawyer was necessary to avoid having an 88 year old man go to the court house and deal with the process. After legal fees, the loss on the deposit was worse than a stock in a market crash. In comparison, three other financial institutions in the same community honored the will and directives stated in it.

• F

  Fred Brumley
  1

  DO NOT USE THE ATM’S AT THIS BANK...I ACCIDENTALLY LEFT MY CARD IN THE MACHINE FOR 1 MINUTE AND IT SUCKED IT BACK IN AND SHREDDED IT AND I AM 1500 MILES AWAY FROM HOME WITH NO OTHER MEANS FOR MONEY...THIS BANK MUST THINK MORE ABOUT CHEAPER ATM MACHINES THAN THEY DO THEIR CUSTOMERS...YOU WOULD THINK THEY WOULD PURCHASE THE MACHINES THAT WANT GIVE THE MONEY UNTIL THE CARD IS PULLED FROM MACHINE LIKE 99% OF THE COUNTRY HAS NOW😡😡😡

  Response from the owner

  We’d like to hear more about your experience – please call 1-800-242-1616, Monday – Friday from 8 AM – 8 PM and Saturday from 9 AM – 3 PM.

• L

  Lys
  1

  Inaccurate information provided, unprofessional and extremely rude customer service, and an extremely miserable manager who thinks it’s appropriate to berate a customer for using their ATM when they don’t have an account there. I’ll never use this joke of a bank again.

• J

  Jess Stambaugh
  1

  I've had multiple horrible encounters at this bank first was a Male manager who was rude should have learned lesson then... now the auto bank teller ate myonetty and I've been given no help getting it back disguisting avoid

  Response from the owner

  We’d like to hear more about your experience – please call 1-800-242-1616, Monday – Friday from 8 AM – 8 PM and Saturday from 9 AM – 3 PM.

• B

  Brandie Sherwood
  5

  Love this branch. So helpful when my account was compromised. They calmed me down and did everything to help me. So grateful. Thank you.

• J

  Joanne Jamis Cain
  5

  I've been a Dollar Bank customer for 35 years and have always been happy with them. I miss Noreen at this branch office!

  Response from the owner

  We love hearing from a long-time customer. Thanks for sharing your positive experience!

• c

  clay olson
  4

  Good bank and good customer service! Everyone is pleasant and caters to my needs!

  Response from the owner

  Thank you for your review, Clay! We are happy to help with all of your banking needs.

• J

  Jesse Siviy
  1

  Poor Customer service with inaccurate information provided at every turn. Wouldn't have a single complaint if anything I was actually told was true, ever!

  Response from the owner

  We’d like to hear more about your experience – please call 1-800-242-1616, Monday – Friday from 8 AM – 8 PM and Saturday from 9 AM – 3 PM.