Directions Credit Union Reviews
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Brie V.5First of all, this is not a traditional bank. Directions is a credit union, I will NEVER trust another bank again. It costs me nothing to have an open checking & savings account. I love the Directions app, you can deposits checks by taking pics of them, check your balance & activity, transfer money to another account & more. I have been with this branch for around 7 years & have never had a problem.
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J L1Most awful experience I've ever had.. They allowed another customer to pay her capital one credit card bills from my checking account. When I made this evident... They "corrected it" so that now all of my payments to capital one come from her account... I'd suggest just opening an online checking account with capital one 360. Save yourself the heart ache of dealing with an incompetent bank.
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Ebony Belcher1Every weekend you can not use the bank by phone ok understandable you can do online this the weekend of maintenance on it so you should be able to use phone you would think that everybody does not have access to online but that's not running 29th or 30th so I guess y'all say just wing it uhh irritating
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Matthew Wilbur1Terrible experience and very late responses to questions
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Scott Arend1Not happy about the doors being locked at 340pm on a Tuesday when they close at 5pm. And someone just walked out ahead of me. People have checks that NEED cashed!!
Response from the ownerHi Scott, our apologies for this inconvenience. Due to Covid-19 our lobbies are closed and only accessible if you make an appointment. We recommend using our drive-thru's for your regular banking needs, however, if you need to come into the branch you can schedule an appointment here https://outlook.office365.com/owa/calendar/[email protected]/bookings/ . We also have a list of contactless banking options available to DCU members to help during this challenging time - https://directionscu.org/2020/12/15/stay-safe-with-contactless-banking/ .
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Thelaisha Cathcart-Mahan5Great service, tellers are always helpful.
Response from the ownerThanks for the great review, Thelaisha! We appreciate your feedback :)
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Matt Tomasi5Opened my account at this branch. The help is always very friendly.
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FAQs
1. How to Get in Touch With Directions Credit Union?
You can call them at this phone number +1 419-473-3098. You can also visit their website and fill out the application form online.3. How Can I Apply for a Loan at Directions Credit Union?
To apply for a cash loan, you can visit their website and fill out the application form online. If you are searching for same day payday loans, you can turn to our platform for more details.5. What Can I Do if I Can Not Repay My Loan?
You can communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. Please always read meticulously before signing any loan agreement.
2. What Is the Address Of Directions Credit Union? How to Access This Site?
Directions Credit Union is situated at 3000 Tremainsville Rd, Toledo, OH 43613, United States. Kindly take a look at the map and figure out the best route to access it.4. Is Directions Credit Union an Agency or a Lender?
Directions Credit Union is a Credit union. To make your lending process fast and easy, we connect you wth a wide range of reputed lenders over the internet. You can visit our platform to get a fast personal loan with no hard credit check.6. Does Directions Credit Union Offer Bad Credit Loans?
Yes, but if you want to improve your likelihood of success, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.