Diamond Jewelry & Loan Cleveland

Diamond Jewelry & Loan Reviews

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  Teddywest Russell
  1

  After having my first Joe Rodeo diamond watch serviced by them,I continued to do business with them, and so my second Joe Rodeo watch all I wanted was the band replaced,not only did they replaced it on backwards, they claimed it was to default to reverse their mistake and I have to go somewhere else to get the band replaced in the right position. And his attitude was dry and quiet dry when asked about his jewellers mistake, he just stared at as if he was uninterested by my dissatisfaction. Never would I do any business here, and I warn others, to go somewhere else.

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  James Newton
  5

  Your not handicaped accepted been trying to get in parking space for 4 days .white truck parked there .Can't get out of car with wheel chair. Took my Rolex,and old stuff to another. Hope you do better with public relations

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  Laura Kaminer
  5

  We bought my engagement ring here a couple of weeks ago and we were very impressed by their service. The price for the ring included sizing up to two sizes for free. My ring came sized perfectly and was done in two days (Saturday-Monday). Great experience!

• B

  Betti Haviland
  1

  DO NOT DO BUSINESS WITH THESE PEOPLE. They told us one thing and when we went to make our payment they had forfeited our item. During this pandemic at that. They are horrible people. They are not open when their signs say they should be. I am reporting to the better business Bureau

• J

  Jason S
  1

  STAY AWAY BUYER SELLER. BEWARE !!!!!! Con artist,Horrible experience Cindy or Cathy ripped me off very rude and unprofessional I would advise to stay away ...I was selling gold that I found with my metal detector besides shorting me on a 10 carat ring I asked for a receipt and she got real attitude,she said cash is your receipt.Well in my eyes if you do not want to give a receipt,It is because you are ripping people off

• B

  Becky Boggs
  5

  Ralph and his team are WONDERFUL...extremely great prices...i've been doing business with them 10 years....wouldnt go anywhere else

• B

  Betsy Cook
  5

  Best prices & excellent display of Jewelry has something for everyone!! And excellent customer service everyone was very helpful & patient with me & answered all my questions..

  Response from the owner

  Thank You Betsy....we appreciate you taking the time to give us feed back. We strive to serve our customers at the highest level.

• K

  Kim Hamley
  5

  Andy was a great help and easy to work with. Go and see him for all your jewelry needs..

  Response from the owner

  Thank you Kim we appreciate your business and the time you took to leave a comment!

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  Julie semon
  1

  Very poor interaction with the owner and employee. Was quoted a price and asked to come back the next day since they were closing soon. The next day I was told the cost was going to be almost triple the original amount quoted.

  Response from the owner

  Julie came in at closing and our information access was shut down. The next day when we could access the information, it was not what Julie hoped for. We do all we possibly can to offer quality at the best price and service to our customers.

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  Bob Hendrickson
  4

  Wonderful 'nook' store, with lots of estate pieces at prices not to be beat! Worth checking out over the 'mall' stores!!