DHA Financial LLC, NMLS 292856 E Mineral Cir, Centennial

DHA Financial LLC, NMLS 292856 Reviews

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  Tracey
  5

  Jay M was the best! He knows his job down to every detail. He is nice and oh so patient! The process was outstanding! No more than a month from applying to closing! DHA is a hometown bank which means you can visit and talk face to face. Thank you Jay and the DHA Team!!!

  Response from the owner

  Tracey, We are so happy for you, and enjoy hearing that your experience was so positive! Thank you for being a wonderful client, and we greatly appreciate your business. - Your team at DHA

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  Pam Temaat
  5

  DHA Financial did a fantastic job on my recent re-fi. I needed to consolidate two loans, and take out cash for credit debt and long deferred maintenance on my home. My profile was challenging, I had already failed twice at my re-fi attempts and was very discouraged. A friend referred me to Blase de Rocco, a loan manager at DHA. Blase quickly reviewed my profile and was very honest about where he saw the challenges and what I would need to do to strengthen my profile. He was the first loan officer to analyze my situation thoroughly from the outset and give me honest feedback. After following his direction, a month later he and his team were able to plow through and successfully close my re-fi. I highly recommend DHA Financial.

  Response from the owner

  Thank you for the kind words Ms. Temaat and your business. Blase said it was a pleasure to work with you and appreciated how responsive you were to the loan process. I appreciate your business and thank you for the great review.

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  Mindee Forman
  1

  In March 2014 we used DHA Financial to obtain a new mortgage for a home we were buying. Jason was very communicative and helpful in the beginning, but after that it all fell apart. We provided all requested financial documentation promptly and were told that the underwriter would ask us for more as needed. We were even early with the inspection and appraisal on the house. Two weeks went by with no word, so we followed up with DHA. We were asked for some additional documentation, which we again provided immediately, then another delay. We asked, then asked again, and then our Realtor got involved. We were finally told that there had been a personnel change at DHA and our file had been "lost in the shuffle" but that they would complete the file immediately. At this point we were very close to our closing date, so were quite frustrated. They tended to ask us for supporting documents at 4 or 5 p.m., making it hard for us to contact other businesses for what we needed until the next day. The day before our closing, our Realtor finally went down to their office and stayed there for an hour and a half to make sure they completed our file. Finally, at 3:00 p.m. the day before our closing, we received word that everything was approved and good to go. Then, at 4:20 p.m. that same day, we received a call saying, "Wait, hold the phone, your approval has been rescinded and you're not approved." WHAT?!? It turns out that the underwriter wouldn't consider about $5,000/month of our income because they didn't consider it "consistent." This included $2,000 a month from a renter from our home in Kansas City that we had for 3 years, and while they wouldn't count the rental income, they did count the home's mortgage debt against us. Such odd accounting made our ratio numbers "unapprovable." Both my husband and I have stellar credit and solid income, so this was a complete shock in the 11th hour. Had we been told this a week or two in advance, we might have had more options, including switching mortgage companies or finding a new underwriter, but at 4:30 p.m. the night before we were scheduled to close (at 10:00 a.m. the next morning) we had very few options. Our earnest money ($10K) was hard at this point. We ended up having to pay off our relatively new auto loan (just over $17,000) and put $30,000 more towards our down payment than we initially planned (and we had planned on $250,000, which is by no means small). Thankfully, we had the cash on hand and were able to do both things, but the fact that this happened in the 11th hour after we were initially EARLY with our requirements and after we had been incredibly prompt with all supporting documentation requests made the whole process enormously stressful. Our Realtor was appalled and said she's never seen such a horrible mortgage process with buyers who were so qualified. She also said their office was NOT set up for visitors (squalid and with people yelling back and forth at each other), and that it looked like DHA was set up to get customers in the door (hence our good customer service with Jason initially), but not to provide them good customer service once they were signed up as clients. Do yourself a favor and avoid using this company at all costs.

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  Mike Dahl
  1

  If I could give this company a ZERO I would! DO NOT trust this company with the biggest investment of your life. I have been selling real estate for 17 years and I have NEVER seen such incompetence from a loan officer. He literally lied to my face for 6+ weeks and cost my clients thousands of dollars. She quit her job, hired movers to move her to Nashville, bought another house and got another job all in Nashville. She has lost it all because of his lies. He also lost his 'client' $4500 in earnest money, plus the home inspection and appraisal. I hear they are now living in a hotel because of his lies. DON'T DO IT!

  Response from the owner

  Mr. Dahl, I apologize for your frustration. As the listing agent of Remax Momentum, representing the seller, you are not privy to all of the details of our buyer. Fortunately, we have documented information that contradicts your accusations above. As you well know, the success of all real estate transactions depends on active cooperation of all parties to the transaction. This transaction is still in process for our buyers and we are working diligently for all parties involved to complete it.

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  Kelly Swavely
  5

  Archie and Candice handled our refinance with such professionalism and kindness. They were always easy to reach, very knowledgeable and made the entire process very easy. The customer service was outstanding! Thanks DHA!! -Kelly S

  Response from the owner

  Thank you for the great review and kind words Mrs. Swavely. I appreciate your business and I will make sure both Candice and Archie see your great review. Thanks again and please let me know if there is anything else I can do for you.

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  Parker Stone
  5

  Working with DHA was wonderful experience. Great service, knowledgeable staff, and great rate all-in-one. I would trust family and friends to work with DHA anytime and will certainly use in the future.

  Response from the owner

  Thank you for the great review Parker. Not only are you a sincere and kind person, you are great to work with and I really appreciate that. Thank you for your business and your kind words. We will continue to stay in touch.

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  Jeremy
  5

  Me and my wife recently worked with Danny Langerman, at DHA Financial to refinance our home. We closed in less then a month, which was a week quicker then we estimated our closing to be. Everything was simple and easy, didn't have to go into the office, they sent all the documents electronically. I would definitely recommend them to anyone looking for a mortgage.

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  TyKo Steamboat
  5

  I worked with Brad H., Archie N., & Candice F. All 3 were very patient & professional in their dealings with me & my unique circumstances in business ownership. They put in several hours & worked hard to approve my mortgage & I couldn't appreciate it more. It was a process & their team made my dream a reality

  Response from the owner

  Thank you TyKo for the great review. I will make sure my team sees it and I know they will appreciate it very much. I appreciate your business and you supporting local business here in Colorado. Please let us know if you have any further questions.

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  Mark Maybury
  4

  Everything went smoothly. They took all the worry out of the entire process. It all went well....almost. At the last minute, there was some confusion regarding some forms that I thought were taken care of but weren't. Blasé worked into the night and hand delivered the needed documents the next day. The closing went as planned and on time. I would recommend DHA for a refi or initial mortgage. Their product knowledge was second to none and they will do what is necessary to make sure the closing takes place on time as planned. The rate was also as good or better than any other place I checked.

  Response from the owner

  Thank you for the kind words Mr. Maybury. Thank you for your business. We appreciate it. Danny Langerman CEO DHA Financial, Inc.

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  Ella Crane
  5

  I think when it comes to getting a home loan you only know how good the people you are working with are if everything goes wrong. In February of 2015 Archie Nair had a perfect loan put together on my new home; however, it was all contingent on the sale of my old home. The sale of my old home was stalled indefinitely at the last possible moment. My husband and I feared we'd lose the contract on our new home immediately after my husband's transfer went through at work. Archie put together a second loan in less than two weeks, loans have to be in underwriting for 10 days so it was really more like 4 days, and we were able to close and purchase the home we wanted. I am eternally grateful for the professional nature and expediency with which my loan was put together and under written. While the buyer's for my old house struggled to get a hold of their lender, were uninformed as to proper documentation needed for closing, and living in hotels while they waited to know their fate my needs were totally taken care of with time to spare. I won't say that my home buying experience was wonderful but I would recommend DHA and specifically Archie Nair to anyone looking for a home loan and I would caution anyone seeking a home loan not to go to one of the national banks where they have a checking account. Archie called on both evenings and weekends while she was working on my loan, DHA certainly went the extra mile to make sure I was able to close on time.