DFCU Financial Wick Rd, Taylor

DFCU Financial Reviews

• A

  Aaron G
  5

  I just want to say that I love this branch, especially Mary Fox. She helped my husband and I clear on an auto loan today and she is absolutely and asset to DFCU. She is very diligent and ensured that everything was 100% accurate on our loan. She even called me after the branch closed to inform me of pre-approval. She has a welcoming and warm personality, likewise to the other branch members. I will ensure to come back for any business my husband and I take on in the future as well as continue to be a credit union member.

  Response from the owner

  Thank you for your revIew, Aaron! We appreciate your feedback. DFCU Financial

• A

  Adri anna
  5

  I just opened an account with them at this location. Mary helped me and she was awesome. She was knowledgeable and answered all my questions. I look forward to banking with them.

  Response from the owner

  Thank you for your review, Adri. We really appreciate you taking the time to share this feedback. Thanks again! DFCU Financial

• D

  Dirk Diggler
  1

  DFCU is absolute trash, they will destroy you with overdraft fees and you'll never get to talk to an actual person. Their app don't work and you'll pay the price for it. GO SOMEWHERE ELSE!!!!

• N

  Nina Beana
  5

  The employees remember you and are genuine. They are always so sweet and helpful. I've never had any issues with this bank. I have 4 accounts and an auto loan here.

  Response from the owner

  Thank you so much for your kind words, Nina. We really appreciate you taking the time to share your experience with us. DFCU Financial

• K

  Kimberley Butler
  5

  I have always had great service at this branch. Everyone is always so friendly and happy. Mary is amazing.

  Response from the owner

  Thank you for your review of DFCU Taylor, Kimberley. We appreciate you taking the time to share this feedback. Thanks again! DFCU Financial

• J

  Julia B (xdovex)
  5

  I have been with DFCU since I opened my first account over 15 years ago. I love their customer service, they are always friendly, knowledgeable, and very fast at this location. I was so thrilled to see a branch in my neighborhood! AND its open LATE (not bank late like 530, but actually late like after rush hour and kids' baseball practice late, like 7pm) and open on Saturday. They have free seminars explaining credit scores & budgeting, retirement planning, and even some classes for kids! They offer low rates on loans (with good credit) and they pay out high dividends (once you factor in the patronage dividend- gotta love .5% back, even on loans!) And their fees are lower than banks!

• D

  Daniel Mckeen
  1

  Horrible just horrible I get there is a virus going around right now, but when trying to pull my money out of the bank and get told I can only pull a max of 500 out should not be the case! I will be closing my account with them come Monday! Just a horrible credit union all the way around I use my card two times and instantly gets out on fraud protection and I have to call and re activate it.

  Response from the owner

  Thank you for providing this feedback. We would like to speak with you regarding your experience. Can you please give us a call at 313-336-2700? You can reach us Monday through Friday 8am–6pm and Saturday 9am–2pm. Thank you, DFCU Financial

• J

  Joe Wallace
  5

  Outstanding to say the least, Exceptional service by all of the staff. Mathew helped me to understand any and all options that would be beneficial to my future. I was made to feel like I was well known from the first step in the building. Keep up the good work, it is greatly appreciated

• J

  Joey Fritz
  5

  Nice to go into a place with a staff that is so friendly and professional. Best DFCU! I want to know what dentist these employees go to! BIG SMILES! FRE$H GRILLZ

  Response from the owner

  Thanks for the kind words, Joey! We really appreciate you taking the time to leave your feedback. DFCU Financial

• S

  Shelby Kalicki
  5

  Very friendly environment and helpful staff. No matter who maybe taking care of what I need, I always get what I came for. Thank u dfcu for being great to me.

  Response from the owner

  Thank you so much for your kind words, Shelby. We really appreciate you taking the time to share your experience with us. Thanks again! DFCU Financial