Del-One Federal Credit Union - Downtown Dover E Water St, Dover

Del-One Federal Credit Union - Downtown Dover Reviews

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  Tiffany Rodriguez
  1

  Karon Barbour should not be a memener of management by any means she has zero customer service or even people skills absolutely rude and annoyed by having to do HER job and uses the manager title to refuse to do parts of her job which is absolutely disgustingly unacceptable ! There is no reason Karon Barbour chose to fault me for your outside pull up teller machine eating my check but Karon definitely blamed me and then refused to help me in any way shape or form ! This is unbelievable and unacceptable ! Give me my check or credit for the amount of my check !

  Response from the owner

  Hi Tiffany. I am very sorry to hear about this experience and we would like to discuss it with you. Could you please send an email to [email protected] with your contact phone number so we can reach out to you directly? Thank you.

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  Dynamic Mobile Detailing & Audio
  5

  Never had any issues with anyone on site nor any issues with the automated tellers.

  Response from the owner

  Thank you so much for your feedback!

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  Ruth Paige
  5

  They are very nice and will help you and work with you as long as you i myself like del-one credit union i will recommend other people to let them knoe about this credit union and i mean that they have been very nice to me when i was down they was by my side

  Response from the owner

  Thank you for being a Del-One Member!

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  Tori Balfour
  1

  Never in all my 9 years of being a member I would've thought I'd be treated so wrong by them.

  Response from the owner

  Good afternoon. I'm sorry to hear you had a bad experience. We would like to have the opportunity to discuss the situation. If you could please send an email to [email protected] with your contact number, we will have someone reach out to you. Thank you.

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  Robert Neal
  5

  I'm unable to access my online banking between the hours of 12am and 5am...very inconvenient. I live in Dover, Delaware, half way between 2 Del-one Branches.

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  Michael
  5

  Great people work here. Lines at a bank are expected, but still move pretty quick here. Would still go here on my lunch break.

  Response from the owner

  Thank you for your review!

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  Issa Unicorn
  5

  Friendly, fast, and courteous! Approved me for a credit card, secured to rebuild credit no problem.

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  Miranda Prasser
  1

  Don't recommend this bank to anyone!!!! They're rude and disrespectful! Do not get a loan through them!!

  Response from the owner

  Hi Miranda. I'd like to hear more about your experience. Please send me an E-mail or give me a call at your earliest convenience. Thank you. Horacio Garcia-Korosec 302-739-4496 ext 1448 [email protected]

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  Jay Alexus
  5

  Very nice staff and quick service