Del Norte Credit Union N Paseo De Onate, Espanola

Del Norte Credit Union Reviews

• X

  Xtina Mares
  5

  Del Norte Credit Union is absolutely the best, after decades of banking at another local institution I made the move to DNCU several years ago and have enjoyed and appreciated their staff through the years. Recently I had the opportunity to work directly with Anjanette Gallegos, she was absolutely fantastic. Friendly, personable and knowledgeable in her role made for an excellent experience. Anjanette is the epitome of a fantastic employee, whose positive attitude and dedication to her customers radiates from the moment you engage with her. If you're ever in need of a Financial Service Consultant, I highly recommend Anjanette and Del Norte Credit Union.

  Response from the owner

  Thank you Xtina for your feedback and membership. Happy Holidays!

• A

  Alyssa Valdez
  5

  I have banked with Del Norte for quite sometime now. I have to say that Anjanette Gallegos makes everything in banking easy for me. Anytime I have any questions she’s always there. Or for my loan needs she’s quick to help & has the best customer service. She’s the best. I recommend her for all of your banking needs!

• A

  Andrew Sanchez
  5

  Del Norte CU recently upgraded their website. After several attempts on my part to upgrade to the new App I finally gave up and submitted an email requesting assistance. Within an hour I was contacted by the Manager of the Espanola Branch. Her name was Marina Rodriguez. She was the only person I spoke with (4 others prior to her) who knew what my concerns were with the new upgrade. She professionally walked me through the process on my Android phone. She is the most knowledgeable person regarding issues with setting up your puter or cellphone. Ask for Marina Rodriguez. Thank so much Marina. You made my day. Respectfully, Andrew

  Response from the owner

  Thank you Andrew for your feedback and membership. We hope you like the new app.

• C

  Christal Garcia
  5

  I am writing to give Del Norte Credit Union and specifically America Alvarado a FIVE star review. I have had the pleasure of working with Del Norte Credit Union on two separate occasions. Both occasions have been pleasant and painless. I highly recommend this institution and America Alvarado. America guided me on every step of the way, if I ran into a bump she was there to assist me as well as make sure I was on to the next step. I felt valued and appreciated (not just another number). CHEERS to an awesome institution and awesome staff!!

  Response from the owner

  Thank you Christal for your feedback and membership. We will be sure to pass along to America.

• R

  Reina Vigil-Sanchez
  5

  Del Norte has been amazing to work with. I have been with DNCU for as long as I can remember and every time I need something they are fast, friendly, and accommodating. Anjanette Gallegos was a pleasure to work with and made the whole experience enjoyable and painless. Great job DNCU!

  Response from the owner

  Thank you Reina for your feedback and membership. Happy Holidays!

• C

  Caitlin Hice
  5

  Del Norte Credit Union in Espanola is the only bank I trust with my financials. All of my family banks with them and none of us have ever had any complaints. They’ve always had amazing customer service and strive to help their customers in any way they can. Anytime I’ve ever called, they answer on the first try. I’ve gone in multiple times to get things notarized and I’m always greeted by smiles and friendliness. One of their employees, Janae, has helped me on multiple occasions and it’s been a great experience. I’ll always be a customer!

  Response from the owner

  Congratulations, Caitlin! You are this week's Season of Giving winner! Please email us at [email protected] with your email address and nearest branch. We will send you an email when your $25 gift card is ready for pick-up. Thank you, Caitlin. We appreciate your feedback and you and your family’s membership.

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  Tiffany Ortiz
  5

  I worked with Anjanette Gallegos on a personal loan, and ended up transferring a car loan to Del Norte. She was extremely professional, helpful and communicated well throughout the process. I highly recommend working with her for any of your banking/lending needs

  Response from the owner

  Thank you for your feedback and membership.

• A

  All DM
  5

  I have been banking here for 35 years. I have moved away,had other accounts in other states and after doing business with others do I realize the level of service and quality of care I have received at Del Norte.

  Response from the owner

  Thank you for your feedback and lifetime membership.

• B

  Bertha Medina
  5

  Had an excellent experience at DNCU with America Alvarado’s customer service and expertise. If and when I have questions, America is whom I’ll call upon. Thank you for your kindness.

  Response from the owner

  Thank you Bertha Medina for your feedback and membership. Happy Holidays!

• J

  Jayme Madrid
  5

  I experienced nothing but professionalism in taking care of my business with Del Norte Credit Union. Nichole Montoya-Lopez was more then accommodating, understanding, and she made things happen for me! She still goes above and beyond to help me out with other services that I am needing assistance with and is very prompt to reply and provide me with the help I need or to answer questions I may have. I plan to continue doing business with DNCU and HIGHLY recommend them. Big Thank you!! Jaym-