Dedham Savings Elm St, Dedham

Dedham Savings Reviews

• L

  Linda Ferrazzara
  5

  I have been a customer of Dedham Savings for quite a while now and have NEVER had a bad experience. The tellers are always pleasant and efficient, and when an issue arises where I have to speak with an officer, they are unfailingly friendly and helpful and have never made me feel as though I was causing a problem or taking up their time unreasonably. They are always willing to take as long as necessary to answer my questions or help resolve my issues. Although Dedham Savings is a local bank, their accounts and services are at least equal to, if not better, than any of the larger banks in the area, so I am always happy to depend on Dedham Savings for all my banking and financial needs.

  Response from the owner

  Hi Linda, Thank you for taking the time to leave us this great review! We try hard to provide a great experience for our customers and appreciate you helping to spread the word about us.

• B

  Brian Callahan
  5

  Great customer service finally started doing business with them after all the great things family and friends said about them . They were 100% right and glad I did !

  Response from the owner

  Hi Brian, Thank you for your positive review! We are very happy you chose Dedham Savings, and we are grateful for the referrals of our current customers.

• L

  Lorenzo DeBenedictis
  5

  I came into the bank the other day and was helped by the young man George Tannous , he was outstanding. He really made my day with how nice and helpful he was. I would highly recommend him in the future!

  Response from the owner

  Hi Lorenzo, Thank you for taking the time to leave us this great review! We try hard to provide a great experience for our customers and appreciate you helping to spread the word about us. We will pass along your kind words to George!

• D

  Don Jordan
  5

  For a somewhat small town bank, Dedham Savings does indeed seem to offer every banking perk one could require. The staff is polite and helpful almost to a fault. Problems are solved with speed and professionalism.

  Response from the owner

  Thank you for taking the time to leave us this great review! We try hard to provide a great experience for our customers and appreciate you helping to spread the word about us.

• N

  No Game
  5

  I was helped by a Taylor recently. She is a kind soul and was incredibly skilled at what she does. She made my time at Dedham savings a truly wonderful experience!

  Response from the owner

  Thank you so much for this 5-star review! We really appreciate you taking the time to help spread the word about us. We’ll make sure to share this with Taylor as well.

• V

  Vika Ts
  1

  Always negative experience. Always negative response. Always long waiting..... I felt belittled.... Dedham Savings negative response ( and you should see how they all gave judgmental look..... :( ... sad.... very sad...) Well, I went to Bank of America and I was very welcomed there, got approved for the loan quick and easy!!!

  Response from the owner

  Hi Vika, We are so sorry to hear about your experience. We strive to always provide a top level of customer service. Your feedback is important to us. If you would like to share more details with us, please email us with your contact information at [email protected] and we'll reach out to you. Thank you!

• B

  B.J. N.
  4

  Drive thru is busy most of the time. The wait is not usually too long. Tellers are always polite and professional!

  Response from the owner

  We’re sorry to hear about your experience. We have noticed an increase in traffic at our Drive-Thru lanes due to the pandemic and we do appreciate your patience. Please let us know if we can assist you with our remote banking services, including ATM, Online or Mobile Banking. Or, visit www.dedhamsavings.com/personal/online-mobile/ to learn more. We also have specially trained Digital Ambassadors who can assist you. Thank you for banking with us!

• S

  Salong Ly
  5

  I love it's Dedham savings His awesome Great job Savings