Dakotaland Federal Credit Union S Ohlman St, Mitchell

Dakotaland Federal Credit Union Reviews

• H

  Hubert Humphrey
  5

  Pay no attention to any negative review. This credit union has been absolutely outstanding to work with. From their customer service at the drive through (wonderful and friendly people) to the wide variety of financial services offered, I cannot recommend Dakotaland enough. I have dealt with many financial institutions over the years and, without a doubt, Dakotaland is the absolute best. We have done mortgages, auto loans and general banking transactions with them and could not be more pleased. Mike Kluth is a consummate professional and a pleasure to deal with. You have earned our business for life. Keep up the great work!

  Response from the owner

  Thank you Hubert. We truly appreciate your business and look forward to seeing you again soon.

• L

  Liz White Hat
  1

  Update: Bank is not going to fix this and is blaming me for tellers mistake! I withdrew money through a teller and she claims she gave me too much money. So instead of it being her mistake, they credited my account causing me to go negative. I believe I was targeted because she later sent an email claiming she called me but I have no missed calls on my phone. I have referred many people to this bank but now I am going to stop as I feel I wasn't treated fairly when I myself was a bank teller so I know to count the cash at least three times. I should not be penalized for her mistake!

  Response from the owner

  We are sorry to hear about your experience and we will be sure to review the situation. Thank you for letting us know.

• m

  mikala brant
  1

  One of the most unfriendliest credit unions ive ever been too. The ladies act like its such an inConvenience to simply do their job. You ask them simple questions and they reply with the driest tone and you can clearly see the annoyance in their face. It makes me feel sorry I chose to bank with you guys. Its a very unwelcoming feeling when I come here. I thought you as an institution were there to help with ANY questions or concerns.

  Response from the owner

  Our most sincere apology for your experience in our establishment. We appreciate you sharing your thoughts as we take your input very seriously.

• J

  Justin Haight (TheMortalMonkey)
  5

  Stopped in the bank yesterday to withdraw cash and apply for a auto loan. The lady at the counter was very friendly and helpful. I filled out my application online in the office to get started. Mike Kluth the Consumer Loan Officer at this branch was also a pleasure to work with. I was financed for the car I wanted and behind the wheel the same day. Thanks to everyone at Dakotaland FCU.

  Response from the owner

  Thanks for sharing your experience Justin. Appreciate your confidence in your Credit Union.

• N

  Natalia Anderson
  1

  I just got off the phone with a women I was helping a customer with her account who has a Hispanic accent this customer speaks English fluently! And perfectly fine! This bank rep literally spoke to her like she was mentally incapable of speaking she spoke to her like a child! Literally asked if she wore glasses 😂 what does that have to do with someone’s bank account? Then she went on to ask the same questions over and over literally 20 questioned this girl for 10 minutes for no reason! I finally had enough and stepped in u do not treat people like that! I’m honestly disgusted

  Response from the owner

  We welcome all feedback and appreciate you sharing your view. As a financial institution entrusted with our members finances, we take the protection of their assets very seriously. Inquiries over the phone are one of the most common avenues to fraudulent activity. Even though we will apologize for any inconvenience this may have caused you, we stand strong behind the processes we follow to ensure the protection of our members and their finances.

• C

  Colleen Mette
  5

  Dakota land has earned our trust andcresowct! We love working with mike

  Response from the owner

  Thank you!

• M

  Margaret Hiller
  5

  They know my name!!! And are sooooooo helpful! Absolutely love this bank!!

  Response from the owner

  Thanks for sharing such kind words. Looking forward to seeing you again soon.