CrossCountry Mortgage, LLC Aspen Grove Dr, Franklin

CrossCountry Mortgage, LLC Reviews

• J

  Jeanee Baird
  5

  Great experience with this team. Nate was a joy to work with. Was closed in under three weeks when my bank said it would take 3 months because they were "backed up" Easiest mortgage process i've ever been apart of. Would highly recommend!

• L

  Lisha Orman
  5

  Nathan Hall and team, you truly delivered in record time closing my loan in less than two weeks after finding my dream home!  Your service was second to none!  Thank you for making the entire loan process from approval to close seamless! " Nathan provided exceptional service and fast response times, he is highly professional and knowledgeable and had my best interest throughout the entire loan process, you will not be disappointed " L Orman Brentwood Tn. .

• B

  Bargain Express
  1

  In regards to "lender" Alex Demetriades, One of if not the most disrespectful experiences a person can have trying to purchase a home. Very lazy "lender" working from home and any changes or updates will not be explained to you until after a deadline which means no progression, no sale.

• R

  Ron Hunt
  1

  Literally the worst experience I’ve had working with any company. If you’re looking for a lender for a mortgage, don’t pick these guys. Save yourself and family the time and money, Kenneth Schreiber is the most unprofessional person I’ve ever met. He never returns call, texts, or emails for days at all unless he needs something from you. Wasted 2 months and $1500 that I’ll never get back. If only I could give negative stars.

  Response from the owner

  Hi Ron! It looks like you left the review for the wrong location. We're sorry you had a poor experience with one of your loan officers. Danielle is no longer licensed with our company. Hopefully one of our more experienced and professional experts can help you in the future.

• S

  Sally Johnson
  1

  This review is on Danielle Robinson. Her location is in Nashville, TN. Please do not USE this person. If I can provide 0 stars I would! She comes across liking you at first and than this all goes down hill once you question her! She is very unprofessional unresponsive. Her bio states "Strong Work Ethic" this is clearly NOT TRUE! If you want a loan closed and use someone that really care about you becasue she does NOT!

  Response from the owner

  I am so sorry you had this experience. However, CrossCountry runs a franchise-type company, and you posted it to the wrong location. The Layden Team provides a solid 5-star experience and if we don't, we make it right for our customers. Please call me, Scott Layden at 615 224-8851 to discuss. I'd be happy to try to help you!

• A

  Alexis Cameron
  1

  Do NOT use Cross Country Mortgage... They are THIEVES, They CANNOT be trusted, DANIELLE ROBINSON that is located at 1920 South Street Nashville RAN MY CREDIT TWICE WITHOUT MY PERMISSION AND NOW SHE IS TELLING ME THAT IT IS MY RESPONSIBILITY TO DISPUTE IT. SHE NEVER RESPONDS TO YOUR EMAILS OR PHONE CALLS!! I REPEAT DO NOT USE CROSS COUNTRY MORTGAGE!!!! PERIOD!!!

  Response from the owner

  I am so sorry you had this experience. However, CrossCountry runs a franchise-type company, and you posted it to the wrong location. The Layden Team provides a solid 5-star experience and if we don't, we make it right for our customers. Please call me, Scott Layden at 615 224-8851 to discuss. I'd be happy to try to help you!

• S

  Skye Reddick
  1

  NEVER GO WITH THIS COMPANY. THEY MADE MY FAMILY HOMELESS A DAY BEFORE CLOSING. 0 STARS.

  Response from the owner

  I am so sorry you had this experience. However, CrossCountry runs a franchise-type company, and you posted it to the wrong location. The Layden Team provides a solid 5-star experience and if we don't, we make it right for our customers. Please call me, Scott Layden at 615 224-8851 to discuss. I'd be happy to try to help you!