Credit Union of Southern California S Main St, Orange

Credit Union of Southern California Reviews

• c

  carlos guillen
  1

  I came with my wife to do a wire. We both needed to do one wire. The branch of Garden Grove was empty. Yet only the tellers made each of us wait. Terrible service. I have a few transactions and in heavy amounts $50K or so. Immediately were put on a Red Flag. Maybe because its a crime to make money. Steer clear of this one. Put tour money elsewhere.

  Response from the owner

  Thank you for taking the time to share your recent experience with us, Carlos. We strive to make each experience our Members have with us the best possible and are disappointed that we missed the mark with you and your wife. Our Garden Grove branch manager would like to speak with you to learn more about your experience. I will send you a direct message to find the best way to contact you.

• G

  Gerry Matlack
  5

  Unlike the large banks, they don't charge bogus fees or run scams on their customers. Very friendly service, too.

  Response from the owner

  Thank you for leaving your kind words with us, Gerry. We are grateful to have the opportunity to provide you with World-Class Service. Thank you for your Membership. We look forward to continuing to serve you for many years to come!

• R

  Randy Roach
  4

  I always go to this branch. Best people and customer service. When will this branch reopen?

• C

  Clay Bock
  5

  Great customer service and easy to access location. Love their new remodel.

  Response from the owner

  Thank you for sharing your kind words with us, Clay. We are happy to hear we are hitting the mark! We value your Membership and look forward to serving you for many years!

• G

  Gerry Ansel
  1

  The woman I spoke with by phone was ornery and uncooperative.

  Response from the owner

  We appreciate you taking the time to leave a review, Gerry. We are sorry to hear that our service missed the mark. Our team continually strives to improve our service and the information you have shared has been provided to our management team.

• I

  IT Solutions
  1

  DONT BANK HERE. You won't be able to get your money when you need it

  Response from the owner

  Thank you for taking the time to share your recent experience with us. We strive to make each experience our Members have with us the best possible and are disappointed that we missed the mark with you. We would love the opportunity to chat with you about your recent experience with us so we can attempt to make it right. Please contact our Member Care Center Manager at 562.698.8326.