Credit Control Corporation Rock Landing Dr, Newport News

Credit Control Corporation Reviews

• A

  Abigail Hunt
  1

  Called me 15 times. Asked for my phone number at the beginning of every call even though they were calling it, and asked for my full legal name. Shouldn’t they know that if they are debt collectors??? Every single time I called back the same woman picked up and told me that she had a different name every time... jasmine, Sarah, Josline... a complete nuisance.. shut these losers down...

• M

  Melissa Wise
  1

  This company has been harassing me for someone else’s debt for four months. They call at all hours of the day and evening, even after 8PM which, if I’m not mistaken, is against the FTC rules on making calls. They use a robo-caller that tells you to call them back. When I finally reached them, they wanted me to give them a ton of information about my spouse but wouldn’t tell me why up front. It seemed fishy so I asked them if they’d sent us a letter in the mail. The street address she gave me was nowhere my spouse or I have ever lived and she said I was lying. As a military veteran, I take such claims pretty seriously. I don’t lie and neither does my spouse and we certainly don’t skip out on bills. I asked the representative for the year the individual they’re looking for was born. The birth year was a decade before my spouse was even born. Again, I explained that they have the wrong person and they claimed they’d take our number off the list. That was last month. Now they’re hounding me again. This time, though, I’m filing a complaint against them with the FTC in which they’ll be fined $500 for everytime they call us to harass us for some other person’s debt.

• R

  Reonna Rose
  1

  Just like someone mentioned below, they do not give you any details. As if I am supposed to volunteer my information over the phone to just anyone. The lady told me "you called me you should know who we are". Yes I called them but it was to return the missed call I had received. Then she told me she couldn't hear me and hung up the phone. I called back and was given the proper information. The first person earned them a one star.

• L

  Lea Cole
  2

  I checked my credit, and saw that I lost 40 points on it which is sad because i was approved for a house loan.(Not Anymore) I was really upset and i then did researched who the credit collection was and paid them back. I have not heard 1 word from this collection agency, they did not do a very good job contacting me and if they would have, i would have paid it instantly. I do appreciate how nice they treated me during our conversation but you could have contacted me FIRST before damaging my credit.

• T

  Thomas Normand
  5

  These people were nice to me, and took care of what I needed. Problem was, COX sent them after me. For not returning my equipment, WHICH I DID. I ended up staying on the phone for 45 Min. With COX. And they over looked a note in their system on my old account saying I had returned it. Now they have to send a form out and resolve the issue. I had everything basically resolved. COX was very apologetic. This company was easy to work with though. Thanks

• K

  K BSTRONG
  1

  Tried to pay two bills. One bill was mine and one was my husband. My husbands bill was paid with no problems. The second bill I needed to pay was missing my account number so I called back to get my account number. The representative( Mrs.CRUZ) was very rude. She told me I had to pay my husband bill and my bill together because she just joined our accounts. I told her I already paid his bill I needed to pay mine. She then said I could not pay my bill for 2 days since she joined the accounts because its the law since we are married. Now I have to wait 2 days to pay my bill because Mrs. Cruz wanted to be malicious. Thanks for nothing.

• B

  Bob Cogley
  5

  Credit Control Corp. was very easy to work with. The web portal made it easy to make a payment and the lady I spoke with on the phone was very pleasant and helpful (unfortunately I forgot her name). I was pleasantly surprised to learn that they report to all three credit bureaus fairly often.

• M

  MICHELLE AUSTIN
  1

  I received a bill in the mail today On a service that I never seen or never even heard of!! this is absurd I've never even heard of the company they say i owe money too! How is this possible??? Now they're threatening it's gonna go To a credit reporting agency?? How can someone send you a bill to a place you never even went to!!

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  rachel austin
  5

  I had some medical issues and was out of work and got behind on bills. Unfortunately 2 bills went to collections. I called credit control today and had to speak to 2 different departments and both ladies were very helpful. I was really worried after reading reviews but it was painless.

• N

  Noel Coleman
  1

  Your robo calls are annoying and no matter how many times you are told this a wrong number, you call back! To those that do owe, beware. It is likely that they bought your debt and if you pay, your score will not improve because the debt no longer belongs to who you owe. The debt now belongs to these folks, and your original will receive only what the debt was bought for! Look up Bud Higgs the credit expert and learn the truth about these collectors.