CORE Credit Union - Main Office N Main St, Statesboro

CORE Credit Union - Main Office Reviews

• K

  Kevin Boyd
  5

  I am a finance manager at a dealership and rely on CORE Credit Union heavily. They are always prompt in their responses, get everything accurate on the first pass, and treat our mutual customers with courtesy and respect. To me, one of the most telling things about the quality of experience that CORE provides is the fact that I have customers come in and request we use CORE specifically on their deal. Zack Rogers, the loan rep I work with provides outstanding service and could not be better partner to work with. Jim Thibodeau makes sure our relationship stays outstanding and really reaches out to us a lot to learn new ways CORE can stay ahead of the curve and constantly improve. All in all they are a great company to work with and I could not be more pleased to have a partner like them to give my customers the help they need. Can't recommend CORE highly enough.

• s

  shardayvia Smith
  1

  i do not recommend this bank for anyone. Horrible customer service, absolutely no service over the weekend, daily limit is $500-$1000 a day. Had to pay a $1200 bill once and it took 3hrs just to do that! I will be parting from this bank very soon. It’s a headache guys. My bank merged with Core last year and it’s been hell ever since. Worst decision

• H

  Hilary Joyner
  1

  Warning: if you are used to a large, corporate banks with NORMAL features like mobile check depositing, being able to access your funds within seven days of depositing a check, speaking with a customer service department, etc.; Do NOT choose Core. We were so excited about switching to a small town, local bank and have been sadly disappointed. You cannot swipe your debit card for more than $1,000 in a 24 hour period. They don't tell you this when you become a member. By the way, this includes bill pays. So if you pay anything online: mortgage, electric, car payment, you know, standard bills that normal people have, this goes towards your debit purchases. You won't be using your debit card once every month when it's time to pay bills! So you can just call and get the limit raised, right? Good luck getting someone on the phone. When traveling, you can find a shared network branch to be able to make a withdrawal once you have reached your daily limit. Simple, right? Wrong again. You will find yourself driving 45 minutes in the opposite direction to access funds. So if you are looking for a bank account that you aren't planning on using, CORE is the credit union for you. But if you intend on using your checking account like any other normal person, seek services elsewhere.

• C

  Charles Wray
  5

  Free checking that pays interest; great loan rates; remote deposit app; free online bill pay to anyone, anywhere. I got cash from my Core account from ATMs in Mexico with no fees. There are daily limits on ATM withdrawals, for your safety, but I rarely need cash anyway. For large purchases from someone who won’t accept credit cards, the friendly folks at Core will provide you with a free “cashier’s check” which is better/safer than cash. Their online branch lets you link and monitor multiple accounts which is great for helping your children learn to manage their own money. I use the big boys for my mortgage, because they had the lowest interest rate at the time, and for my credit card service because they pay me 2% cash back, but for everything else, you can’t beat Core Credit Union!

  Response from the owner

  Thanks for allowing CORE CU to be of service to you Charles!

• T

  TrinaRosa Ghedoni
  5

  WOW I SEE ALOT OF USELESS COMPLAINTS, ITS A CREDIT UNION. A GREAT ONE IN OUR AREA, WITH FREE ONLINE CHECKING N MULTIPLE CREDIT OPTIONS. GREAT 5⭐CUSTOMER SERVICE

• B

  Blair Huff
  1

  Rude customer service experience! I was charged for an amount that an ATM did not give me and was not reimburse. I will be moving my money from my savings asap and putting into another bank. Long time coming.

• E

  Emerson Never Stop
  2

  HOURS: Not open on weekends like other credit unions and banks. LOCKED CARD: If they lock your card for incorrect pin, and you call them and inform them that it was you, the cardholder who did it, they still will not unlock your card. Then if you attempt to use it as credit or anything even 24 hours later, it still will not work. I have been without my money all holiday and the weekend!

• s

  sean m
  1

  They stole $5 from my account for "excessive withdrawal fee". This is not an overdraft fee, as I have more than enough to cover my withdrawals. I have to pay a fee to use my money? If I could give negative stars, I would have.

• C

  Craig Wilson
  1

  I very waited on the fraud hotline for over 4 hours trying to report stolen money from my checking account. Nobody ever answers the phone. Great service in the office awful online

• Z

  Zee Monteleone
  1

  Went to the Core in Savannah on Oglethorpe. Willa Giffin had an attitude from the minute I walked in and was looking me up and down. She couldn't stand helping me because she was in such a bad mood that she gave the pile of checks to Nick as soon as he walked in.