Copper Basin Federal Credit Union Ocoee St, Copperhill

Copper Basin Federal Credit Union Reviews

• B

  Brad K
  5

  Copper Basin Federal Credit Union of Copperhill Tennessee is a fantastic place to do all your banking needs! Kaycie Loudermilk, Jessica Boring, and Jennifer Davenport are a 5 star team! They are 100% professional, courteous, knowledgeable in all things banking, and seem to be all around genuine people. They are all vital assets to the Credit Union and Management should be very proud to have them as part of their workforce! If you want banking with the local, down home, welcoming atmosphere, with top notch customer service, this is the banking establishment for you!

  Response from the owner

  Thanks so much Brad for your review!! We pride ourselves in being hometown, local, and like family with our members!

• s

  shalah white
  5

  This bank is exceptional. Anytime I need One of the girls help, they do not hesitate to meet my needs. We love having this local branch for all of our banking needs. Best interest rates in town, hands down!

  Response from the owner

  Thanks Shalah! We love our members like family! 💜

• A

  Ashley Ridings
  5

  These girls Rock! Anytime I need anything they go above and beyond to help. They really make you feel like you matter to them! Best Federal Credit Union I’ve ever been a member of!

  Response from the owner

  Thanks Ashley! We love helping all of our members!

• T

  Theresa Rice
  5

  I needed a banking account and they set me up quickly and efficiently with no problems! Thank you Casey, it's people like you we need more of in this world! Keep up the awesome work!

  Response from the owner

  So happy to hear that you are satisfied with CBFCU. Thank you for sharing your positive experience working with Kaycie!

• j

  jack collins
  5

  We have always enjoyed dealing with the credit union, great people and good service!

  Response from the owner

  Thanks for the awesome review! We appreciate our members!

• J

  J Mealer
  5

  I love all of the CBFCU staff! Especially Kaycie, Always helpful, never had any issues.

  Response from the owner

  Thanks for the positive feedback!

• J

  Jukara Hughes
  5

  They are all personally nice! And have always helped me when I had trouble or questions!

  Response from the owner

  Thanks Jukara for your review! We appreciate you taking the time to comment. We take pride in our local, hometown approach to banking!

• M

  Madison Collis (Mbrooks)
  1

  Kaycee is very rude every time I speak with her. Everyone else is very nice though.

  Response from the owner

  We do apologize for your negative experience with CBFCU. Customer service is our top priority and we will be reaching out to you personally in hopes of creating a better member experience in the future. Thank you and we hope to get the opportunity to improve your image of us.

• A

  Angela Young
  5

  The annual meeting is always lots of fun!

  Response from the owner

  Thank you!! We all enjoy it as well!