Consumers Professional Credit Union W Willow St, Lansing

Consumers Professional Credit Union Reviews

• B

  Breeanna Whalen
  5

  I’ve been a member since 2011 when I opened a savings account for the first time and I have had absolutely NO ISSUES with them. I’ve worked with both the Eaton Rapids location and the Lansing location and have had only good experiences, they really care about you here. By far the best credit union I’ve ever been a member of. They definitely have my business for life.

• A

  Allisha Tobias
  5

  Absolutely best credit Union I have every experienced. The very best people who truly care for each member individually! everyone always has positive attitude and customer services is a number 1 priority and it shows tremendously! The phone etiquette is just as amazing as the in person experience!

• J

  JK Solgat
  5

  Great credit union! Bethany & Suzanne both assisted me this week as I opened an account & made me feel very welcome. Bethany is extremely knowledgeable in this profession, she was very helpful & thorough in answering all of my questions. Both ladies were very kind & professional as they led me through the whole process. I also got a chance to meet one of the managers who was also extremely friendly, the whole staff & atmosphere was very warm & welcoming.

• L

  Loretta Campbell
  5

  I have been with CPCU for almost 19 years and continue to be impressed with the professional and efficient handling of my financial transactions. But what sets this credit union apart is the level of quality member service. Members are their #1 priority and in the world today, that is a rarity.

• M

  Mark Hall
  5

  Had a great experience with Marissa! Never had an account with a credit union and honestly was coming off a bad experience with Chase. She was very kind and patient with me and explained things in great detail and I am defiantly going to recommend these guys to everyone I know. Keep up the great job guys!

  Response from the owner

  Thank You! We appreciate our members feedback! Hope we continue to give you an impressive experience!

• J

  Jessie Martens
  5

  CPCU is seriously the BEST credit union. Everyone there is friendly and nice and they take the time to help you whenever you need it. Not to mention you get to talk to real people and not be funneled through an automated robot to try to even talk to someone. Kailyn is seriously my girl. I can reach out to her to help me and she's always more than willing to help and do whatever it takes. Love love love CPCU

  Response from the owner

  Thank you so much for the review, Jess!! We appreciate all member feedback!

• a

  ann-marie ross
  5

  I work for Consumers Professional Credit Union & it’s the best place i’ve worked at. we always take 100% pride in assisting our members every needs. we have great members too! they have so many products & REAL people to help you rather than a machine.

  Response from the owner

  Thank you so much for the feedback Annie!! We love you just as much as you love us!!❤️

• A

  Alexis Garza
  5

  Cpcu is a great credit union. When you are a member, you're not just an account number. You become apart of the Cpcu family, they truly care about you. So happy to be apart of such a great credit union!

  Response from the owner

  Alexis, we can’t tell you how much that means to us!! Thank you so much for the review, and for being a member. That is, really, our goal- to make all of our members feel that way!🤗

• J

  Jessie Jonas
  5

  A credit union that will go the EXTRA mile for ANYONE!! You’re not just a number, but a real person. They will work with you to help you through every life event!! Love CPCU

• B

  Brian Huggler
  5

  Wonderful and caring staff. They are always willing to go the extra mile to make you feel welcome and to help you with all of your financial needs. I've been a member for over 30 years and counting.