Community State Bank Reviews
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Pam Sanders3My questions I have to answer change and they are not updated with me so I have no idea what the answers are. I have all my answers written down but often do NOT relate to what I have done. Time consuming and have to call!
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Judy Bailey4Rates are mid range , service good
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Heather Jeter1My card gets shut off daily. I have to call to turn it back on instead of calling me to verify transactions they turn it off, it’s ridiculous, I will not recommend banking with them.
Response from the ownerHi Heather. We appreciate your feedback. Fraud alerts are in place to place to protect the customer against unauthorized activity. We attempt to reach our customers immediately both by text alert and phone calls to prevent the inconvenience of a card restriction. Some merchants are more susceptible to fraud and therefore, are more scrutinized by our fraud team. Our customers can reach the fraud team 24/7 at 800-262-2024 to validate transactions and un-restrict a card. While the convenience of using a debit card is important to you and to us, we also take pride in protecting your account against unauthorized activity. If you'd like to discuss further, please contact customer care at (515) 331-3100.
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Annie Meacham5Maci Hammer is my banker, and she's been great! Every person there seems positive, knowledgeable, and efficient. Very impressed!
Response from the ownerAnnie, thank you for leaving us a 5 star review! We are glad you enjoyed your experience at your Community State Bank location. We’ll be sure to pass your note along to the team! - Community State Bank Team
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Brooke Shrum2Lots of fees for things that should be general customer service. Limited hours compared to other local banks.
Response from the ownerThank you for taking the time to submit this feedback on Community State Bank’s product and service offering. Total satisfaction is our goal with all of our products and services and we understand constant improvement is required to meet that standard. If you are open to it, we ask you to please contact a member of our Customer Care team at (515) 331-3100 to discuss how we can make our products and service better for you and other Community State Bank customers. - Community State Bank Team
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Matthew Steven5Friendly staff. Quick service. Several locations to choose from.
Response from the ownerThank you Matthew! We appreciate your business.
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FAQs
1. What Can I Do to Get in Touch With Community State Bank?
You can reach out to them on the phone number (515) 331-3100. You may also check out their website and submit your personal info.3. How Can I Take Out A Loan at Community State Bank?
Simply submit your personal info on their website. If you feel like learning about more financial options, take a look at instant installment loans provided through a reliable online broker.5. What Am I Supposed to Do if I Fail to Pay Back My Loan?
Reach out to the lender and come to an agreement in advance. You should know, however, if it"s a car title loan, your vehicle will be took by the lender when you default.
2. What Is the Location of Community State Bank? How Can Find It?
The address of Community State Bank is 817 N Ankeny Blvd, Ankeny, IA 50023. Open the map app on your phone to guide yourself there.4. Is Community State Bank an Agency or a Lender?
Community State Bank is a Bank that gives different kinds of loans. Check out our platform to learn about various types of loans including high-approval-rate personal loans.6. Can I Obtain a Loan From Community State Bank With A Poor Credit Rating?
Yes, you can. But peruse the conditions and terms as there can be unfair conditions when it comes to bad credit loans.