Community First Credit Union Merrill Rd, Jacksonville

Community First Credit Union Reviews

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  Nagi Njuguna
  5

  This was such a wonderful visit. Best place to go for the best financial advice Brittney was amazing. Well versed in her line of work. I walked out feeling better than I could have even imagined. I want to thank Emrah for referring me to a financial advisor. Fantastic job Community First 🥇

  Response from the owner

  Thank you so much for your wonderful review Nagi!

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  Tyler Smith
  5

  I would like to recognize Brittany at the Arlington Branch in Jacksonville, Florida. First, for welcoming me at the door of credit union, on Saturday, Easter weekend. Then for helping resolve some tax paperwork issues at her desk. Once that was finished Brittany helped resolve some computer issues patiently and explained how to solve them the next time it happens. Thanks for your help Brittany.

  Response from the owner

  Thank you so much for your wonderful review Tyler!

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  Anne Glubis
  5

  My sister and I started at another credit union, but the branch was so unwelcoming we abandoned that option before even making it to a banker. CMCU, however, was great from the start. The check-in was clear. As we waited in the cute seating area for a banker, we watched the personable tellers interacting so pleasantly with their clients. Then... Reggie Jolly showed up. What a fantastic experience! Reggie was professional and fun, explained everything very clearly, and helped my sister choose the right accounts. So I'll be back asap to move my own credit union business to CFCU.

  Response from the owner

  What a wonderful review Anne, thank you so much for sharing! We will share your kind words with Reggie and the Arlington team as well. Welcome to you and your sister the CFCU family!

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  L Howell
  5

  This particular branch is amazing! Emrah was very helpful. I had an issue that he was able to take care of very easily. It's people like this that really make banking and life so much easier. Thanks for the excellent service!!

  Response from the owner

  Thank you so much for your wonderful review! We will make sure to share your kind words with the team as well.

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  Felicia Leonard - Gartrell
  5

  I had a great experience this morning with Emrah. I came in to get replacement debit card (due to fraud). Ebrahim not only greeted me with a pleasant smile and a warm demeanor but he gave me Excellent customer service by providing additional information on opening a business account. Which these days is very rare to find. I will definitely ve back to the Merrill branch!

  Response from the owner

  Thank you so much for your wonderful review! We will make sure to share your kind words with the team as well.

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  Mindy Martinez
  5

  I am totally satisfied with the service and knowledge of the staff at this location! They are respectful and have great promotions, please get your free tote bag this week only! Thank you community first credit union 😊

  Response from the owner

  Thank you so much Mindy for your wonderful review!

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  Aimee Evans
  5

  My brother and I came in for IRA servicing. We worked with Reginald and had the best experience. I wanted to recognize him for his patience, understanding, and great customer service. Aimee and Allen say thank you.

  Response from the owner

  Thank you so much for sharing your experience with us Aimee! We will make sure to share with the team as well.

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  Wanda Mack
  5

  Came to the branch to refinance my car loan and received the best customer service from Reggie. He was professional, patient and made the overall experience very pleasant.

  Response from the owner

  Thank you so much Wanda for your great review!

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  Nandie Joanis
  5

  I’ve been a customer at community first credit union for ever 3 years. I’ve always been provided great professional service. Emrah always provides excellent service and makes sure I’m well taken care of.

  Response from the owner

  Thank you so much for your wonderful review Nandie!

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  heather c.
  5

  Emrah helped me with all my issues - I locked myself out of my account - I needed new addresses on my debit cards - I needed checks ordered - etc etc - he was fast and pleasant! That’s why I love this bank!!

  Response from the owner

  Thank you so much for your great review Heather!