Community Bank, N.A. S Peterboro St, Canastota

Community Bank, N.A. Reviews

• D

  Darlene Hastings
  1

  If you work as a travel nurse save yourself the time do not apply for a mortgage with this bank. Unfortunately they consider you a risk even though we consistently work all year and make a substantial wage. This feels like discriminate business practice . I was told if I had a staff position it would be easier to get a loan.

  Response from the owner

  Hi Darlene, we are sorry to hear about your mortgage application experience with our Canastota, NY branch. Customer satisfaction is our top priority, and we’d like the opportunity to discuss this issue with you. Please reach out to us at [email protected] with your phone number and the best time to reach you. We look forward to hearing from you.

• T

  Tiffany Harris
  1

  This bank goes back on what they say and they have an employee who watches everyone's accounts and then talk about it. They keep track of businesses around town and gossip about it. They keep track of personal accounts to report back to family

  Response from the owner

  Hi Tiffany, thank you for sharing your feedback with us. Customer service is our top priority and we‘re sorry to hear about your experience at our Canastota, NY branch. Please email us at [email protected] with your name, phone number and a good time to reach you at to discuss this matter further.

• A

  Alyssa Allen
  1

  I'm not impressed with this new merger that was made. When you make a deposit sure you get a receipt but not with a new account balance, so in my opinion it's a waste of paper . The bank statements only come every 3 months now so if you want know anything before that you have to call, it's a big pain. I wouldn't recommend this new bank in general i am thinking of changing banks due to the excess charges or fees. I miss Oneida savings bank.

• L

  LQ Stota
  1

  Why are you not open after 5pm on a Friday?!! And then closed on Saturday!