Store Directory > Installment Loans Near Me > Kentucky > Frankfort > Commonwealth Credit Union
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Credit union

Commonwealth Credit Union Louisville Rd, Frankfort

4.2
(10)
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Phone:

+1 800-228-6420

Website:

https://www.ccuky.org/

Address:

1425 Louisville Rd, Frankfort, KY 40601, United States

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    Commonwealth Credit Union Reviews

    4.2
    10 Reviews

    • D

      Doug Bowman
      1

      Don’t use this lender. If you use them and trade/sell your car they will not refund any products (gap). There are other lenders that WILL refund gap and provide the same great rates as this bank. DO NOT USE THEM unless you want to see them eat your $995 Gap cost along with any other products.

    • S

      Samantha Miley
      1

      I called in to get my account number and the lady I had spoke to yelled at me because I was giving her my security questions and told me if I didn’t stop she would hang up and I would have to call back in, very rude and unprofessional!!! I will be switching banks!

    • T

      Taylor Douthitt
      2

      They have horrible customer service, I was left on hold with no one picking up for 20 minutes, I hung up and called back and repeated 3 times and still no response from anyone, their workers are selfish and rude, they also be doing everything they can to make extra money out of you

    • C

      Carol hamm
      4

      I have always had a good experience...but cannot get them to send me a paper invoice. Always have to call and give info over phone.

    • E

      Ethan Anderson
      1

      Applied for an auto refinance they ran my credit told me I was approved for 100% of the loan. I had to send all my paperwork into them which took them two days to process. They decided they would not cover my whole loan because kbb said my vehicle was a couple thousand under the loan amount. Very disappointed in the misrepresentation of this credit union. Check the third party site kbb before applying here if you don’t want to waste time and money.

      Response from the owner

      Hi Michael. Thank you for taking the time to leave us a comment and user rating. We'd be very interested to hear more details of your experience. Would you be willing to send us an email to [email protected] with more specific information about your poor experience with us so we can better investigate the issue? Thank you very much for taking the time to leave us the review.

    • M

      MomDana Dill
      5

      We've banked at CCU for 12 years. We've not had any problems with them and highly recommend them! They are like family!

    • N

      Nathan Neal
      5

      I love CCU, I worked with DeAundra Mason on my car loan, she was wonderful!

      Response from the owner

      Thanks Nathan! We appreciate the feedback and are thrilled to hear that you are happy with the service you received. We look forward to further opportunities to assist you

    • V

      VR P
      1

      They do not work with people who need help. They also penalize you for having student loans for a loan application. Use another bank.

      Response from the owner

      Hi Rhonda. Thank you for taking the time to leave us a review/comment and user rating. We'd be very interested to hear more details of your experience. Would you be willing to send us an email to [email protected] with more specific information about your poor experience with us so we can better investigate the issue? Thank you very much for taking the time to leave us the review/comment!

    • L

      Lisa S
      5

      Wonderful Credit Union! Large "bank" offerings but with a small town feeling!

      Response from the owner

      Hi Lisa. Thank you very much for taking the time to leave us a review, we're happy to receive 5-stars! It's very important to us to know what we're serving you the best we can! Thank you for choosing to be a Commonwealth Credit Union member

    • A

      Amanda Boyd
      1

      Worst bank ever they lied about credit checks and fees

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    FAQs

    • 1. How Can I Contact Commonwealth Credit Union?

      You can give them a phone call through this phone number +1 800-228-6420. You can also enter their official site and submit the loan request form online.

    • 3. How Can I Apply for a Loan at Commonwealth Credit Union?

      To get starterd, you can enter their official site and submit the loan request form online. If you are searching for payday loans, you can visit our website for more details.

    • 5. What Can I Do if I Fail to Pay Off My Loan?

      Simply have a talk with your lender if you are likely to fall behind on the monthly payments. Different lenders have different policies of overdue payment. Please go over all details before signing any loan agreement.

    • 2. What Is the Site Of Commonwealth Credit Union? How Can I Get There?

      Commonwealth Credit Union is situated at 1425 Louisville Rd, Frankfort, KY 40601, United States. Please carefully check the map and find the best way to access it.

    • 4. Is Commonwealth Credit Union an Agency or a Lender?

      Commonwealth Credit Union is a Credit union. To make your lending process smooth and quick, we get you connected with a large pool of honest lenders over the internet. You can visit our official site to secure a personal loan online with no hard credit check.

    • 6. Does Commonwealth Credit Union Offer Loans for Bad Credit?

      Yes, but if you want to boost your possibility of getting approved, we are here to help! Just turn to our online service to get a personal installment loan even with your low credit scores.