Commercial Bank N State St, Alma

Commercial Bank Reviews

• V

  Vinny Costanzo
  5

  Recently I got a mortgage through commercial bank, and I could not have been happier with my experience. They were extremely helpful, and provided timely feedback for the many questions that I had. They made my first home buying experience quick and easy. I would highly recommend going through commercial bank for a mortgage, or any of your banking needs.

  Response from the owner

  Congratulations on your new home, Vinny! Being a first-time home buyer is a huge deal and we are so proud to hear our home loan team made the process easy for you! We appreciate you taking the time out to share your 5-star experience with us. We look forward to serving you in the future. If there's anything we can do for you, don't hesitate to let us know.

• J

  J S
  5

  Commercial Bank made our mortgage process easy and worked with us during g construction, including Covid delays. Would definitely recommend them!

  Response from the owner

  Thank you so much for your 5 star review! We're happy to hear our mortgage team is taking good care of you! We appreciate your support!

• J

  Jason Everyguy
  1

  What a user unfriendly bank. The fees are all as high as possible. They charge more for everything. The rates are terrible. The tellers are nice but do things that will get you audited like charge you for checks from your hsa then argue about it when you correct them. The online banking never works and is near impossible to set up. Get ready to go in a lot. But the bank hours are 9-5 so if you work during business hours you can not get there. But the tellers are nice if you don't know about the illegal things they bill to your hsa and don't correct them. Two books (not boxes) of checks will cost you $32. If you let them withdrawal it from your hsa as is their policy then it will cost you $1032 plus fees after your audit. My advice is go across the street for your banking.

• R

  Ron St. Onge
  1

  Had a car loan through them. Car loan was paid off for years and we needed to sell the car. We could not find the car title and they absolutely REFUSED to issue any statement that says there was no longer a lien on the car so we could sell the car at the secretary of state. THEY LITERALLY HELD OUR CAR HOSTAGE WHEN WE OWED ThEM NOTHING ON IT! The Secretary of State was shocked that they would not issue a letter for us as was another person who works at a car dealer. DO NOT GO HERE!

• K

  Kim Foster
  5

  This bank has been very helpful. The employees are friendly and knowledgeable. They take their time to explain things and make sure that you are comfortable with your decisions and understand what you are doing. I highly recommend them.

  Response from the owner

  Thank you so much for your 5-star review, Kim! This is exactly what we want to hear! One of our favorite things about being a locally owned and operated community bank is that it allows us to work with our customers on a more personal level. We're proud to know our Alma team is hitting the mark for you. We look forward to seeing you soon. Thanks again!

• R

  Rebecca Ann
  3

  I dont bank here but i do frequent the atm. I love it because i can withdrawal way more than the usual 500$ limit in one transaction with one fee.