Commerce Bank E 5th St, Eureka

Commerce Bank Reviews

• D

  Douglas Holtzmann
  1

  Not about Commerce Eureka specifically, all though, the last couple years has been a challenge dealing with this location. Thinking about finding a new home for our finances. After 30+ years, we recently had a title company wire us some money after closing. Commerce charged us a fee to accept the money. Really? They already charge us a large fee to wire money, or if we want a bank check is about half of that or less, but, that requires someone in the bank to “help” us. Aren’t the staff there to “help” us? Now a few to receive money. Pretty sad. Long term loyalty has zero perks with Commerce.

  Response from the owner

  Hi Douglas, We’re sorry to hear about your experiences. If you would like to talk about it further, please contact us by calling 855-659-1656 or emailing [email protected].

• c

  chris
  1

  The folks at the branch are friendly and this review isn't directed at them. COMMERCE BANK is crazy eith their fee schedule and stipulations on LOAs. I opened a checking account here to save half a percent on a loan, with the agreement of autopay. Ok, what ever no biggy. $30 a month to have this account open, excuse me, what!?! That's more expensive than the half a % saved. Closing the account has been a freaking nightmare. Horrible bank to deal with, again the branch folks are nice and decent people.

  Response from the owner

  Hi Chris, Thank you for your feedback. We are sorry to hear about your experience. If you would like to speak with someone about this further, please contact us by calling 855-659-1656 or emailing us at [email protected]. Thank you.

• A

  Angie Viehland
  1

  Commerce Bank is worst place to bank at. I was a customer for almost 25 years. In those 25 years they approved me for 1 loan when both my wife and I had excellent credit scores. I had 3 accounts with them. 4 if you counted the business one I had for a few years. Anyway the problem them is the fees. Even though I had money to cover what ever bills that came in. The charged me 37 dollars for 2 times I didn't have enough money in 1 of my accounts because I am changing banks. They have been raising their bank charges more and more. They don't care about their customers anymore. If anyone reads this go to smaller banks like Farmers Merchants Bank and Rockwood Bank. They still care about their customers.

• J

  Jeff McCoy
  5

  13 year Commerce member here. I’m working in Washington Missouri this month, so I have to stop off and visit this location in my way to work. First time visitor here at this location and Andrea was super friendly and helpful, she definitely was upholding Commerce’s great reputation for customer service! She was great!

• F

  Full Throttle
  1

  Slowest most bizarre commerce bank I’ve ever been too. Every time I’m in the drive through I as well as other drivers are always just sitting there waiting. Something about the commerce in Eureka it’s just plain slow.

  Response from the owner

  Hi Kris, We are sorry to hear about your experience. If you wish to speak with someone regarding this, please email us at [email protected] or call us at 855-659-1656. We appreciate the feedback. Thank you.

• R

  Rigga M
  1

  The slowest Commerce I've ever delt with over 20yrs. Unfortunately I have to do business here all too often and it's always a nightmare. I've never had issues at other Commerce Banks so I don't understand the problem.

  Response from the owner

  Hi Frank, Thank you for your feedback - we will be sure to pass it along. If you would like to speak with someone regarding your experience, you may call 855-659-1656.

• K

  Kiela Ho
  1

  Wost people ever, very cold and rude, not care. I have been there just because its near my work, all my coworker not go there at all. I already move my business to BOA only my personal account I will close it again, try to keep up but so sad every time i need them.

• 4

  48 Girl
  5

  Very friendly and helpful. I highly recommend Commerce Bank.

  Response from the owner

  So glad to hear it - thank you for the review!

• S

  Samantha Higgins
  5

  They are always so helpful and patient. I would recommend them to everyone. They go above and beyond everytime.

  Response from the owner

  Thank you for the review, Samantha! Have a great day!