Cobalt Credit Union Stony Brook Blvd, Omaha

Cobalt Credit Union Reviews

• J

  Jackie M
  5

  Jarin took care of my family today and we looked at lot of things that took some time. He was so patient with me and courteous.

  Response from the owner

  Hi Jackie, Thank you for taking the time to share your experience with us. We look forward to your next visit! -Cobalt Credit Union

• g

  gregory sommers
  5

  walking through this Hyvee and the manager Lorri introduced herself to my wife and me. She was very personable and we felt that she went out of her way to make us feel like we would be well taken care of as a customer of Cobalt. I really like it when people go out of their way to make me feel special. My wife and I plan on coming back when we have more time to open an account.

  Response from the owner

  We are happy to hear about your great experience with Cobalt! We look forward to serving you as a member, Gregory!

• S

  Sierra H.
  5

  This is the best cobalt branch in Omaha. I’ve been to other branches and none of them are as nice and helpful and personable like these Guys. I do not enjoy the online banking app as it is always having issues. But aside from that the PEOPLE here are so awesome. I don’t go to any other branch. The Papillion branch is always bored and rude, the millard branch off of 156th and Q aren’t as friendly. This is the only branch that does more than the bare minimum as far as customer service. Love you guys!

• r

  richard klegin
  1

  Don't bank with cobalt. I've been with them for years up until now they have been good ,BUT now it seems like their having lots of issues with their online banking . Everytime I try and login it says user error . No more like their error. And what's were is you inform them of your issue and they flat out denied that their having issues , it's you the customer thatis having issues

  Response from the owner

  Richard, we are sorry about the inconvenience with our online banking. In our efforts to serve our members better, we updated our servers. We have resolved the issue. Please call us at 402-292-8000 if you have any questions.

• K

  Kandie
  5

  Second time reaching out to Manager Joe Reilly @ Colbalt Credit Union, easy loan process, Understanding Personality, Great rates with both Auto and Personal Loan. Colbalt Credit Union is a Bank that cares! Thank you Joe Reilly!

  Response from the owner

  Thank you for your kind words, Kandie!

• T

  Tim Finley
  5

  Walked inside the building walk right up to the teller let her know what I wanted to do she took care of me with no problems 10 minutes max

• a

  allyssa merritt
  1

  I closed my account 2 months ago and pulled out money and now get mail saying I’m negative 60 dollars? So I call trying to see and now I’m told when my card was hacked 5 months ago that the company payed me back for turned it down and didn’t pay even though I did I’m done with this bank for good

  Response from the owner

  Allyssa, thank you for calling our manager at Stony Brook Hy-Vee to explain your situation. We are happy that we were able to figure out the solution for you. We hope to see you again soon.

• A

  Ali Martinez
  1

  SAC employees at this branch are slower than at other locations. Sometimes they are on their cell phones which makes me uneasy as they have my personal information. The location is great, but it is constantly busy, so it takes less time to go to 156 and Q branch. Additionally, I had to have one of the girls check on something for me, and she never called me back like she said she would. Overall, the bank isn't customer focused and I've moved all of my financial services.

• A

  Andre Hoyt
  3

  $5.00 ATM fees are a joke.

  Response from the owner

  Hi Andre Thank you for your review. Your feedback will help us continue to provide the best experience possible to the community. -Cobalt Credit Union