Clarence Community & School FCU Sheridan Dr, Clarence

Clarence Community & School FCU Reviews

• M

  Marnee hales
  5

  Wonderful credit union. They gave me a fresh start 10 years ago. I would not go anywhere else.

• B

  Better Together
  1

  I requested a payoff of my Home Equity Line of Credit. I was given a payoff statement that included $1,600 in closing costs because it was 7 days before the 3 year waiting period to avoid paying the closing costs. I would expect to pay them if I was paying it off 2-3 months before the repayment period but 7 days! When I brought this to the managements attention, I was told they have to charge the fees because of the refinance boom. I have worked within the credit union industry for over 30 years and know first hand this does not support the credit union philosophy. So 7 days at $6.13 per day is $42.91. I hope that additional interest is worth this stellar review. Perhaps when they change their name it should be the Bank of Clarence because that is the mindset they have.

• A

  AJ K.
  1

  Amazing how one person with a horrible attitude can ruin your impression of a business. I hope they can re-train "Jackie"with basic customer service skills. You can talk to ppl with common courtesy and respect, regardless of whether they are the member of your CC Union or representing a member of your business. Appalled at this woman's lack of common courtesy and decorum, I hope no one has to deal with that going forward.

• K

  Karen Mauger
  5

  Great people work at the credit union! Terrific customer service and their rates are very competitive.