Citizens Bank & Trust N Broad St, Albertville

Citizens Bank & Trust Reviews

• K

  Katherine Davidson
  5

  I’ve been with Citizens for a couple of years. I left a local bank to come to them, they are always so friendly and willing to help. My wallet was stolen at work and the person was swiping every card in my wallet. So I had to call and shut down my whole account opening a new one. They done it immediately and was so sincere about what had happened. The app is great as well. But since the new update it keeps throwing an error where I can’t use it. But other than that hands down one of the best banks ever.

• N

  Nora Alldredge
  5

  Teller was friendly, professional and fast cimpleting my transaction.

• N

  Nick
  4

  Only complaint is that they don’t post their holiday hours on the website. I don’t go by every day, and I live about 15 mins away, so trying to figure out their holiday hours without wasting the gas is difficult.

  Response from the owner

  Thank you for taking the time to bring this to our attention, we will do our best to get this issue resolved. We appreciate your feedback.

• D

  Denise Lemerise
  1

  Predatory bank! Beware! The take between 12-15% of my Social Security each month in hidden predatory fees

• J

  James Shiver
  5

  I've been using this bank for 7 years and they have provided me with nothing but great service. Their staff is friendly and always helpful. I love how they remember me even though I don't go in often. Could not recommend this place more.!

• E

  Elliot Curtis
  5

  Great to work with and very friendly!