CheckSmart Warsaw Ave, Cincinnati

CheckSmart Reviews

• K

  Kristin Claire
  5

  I came in Saturday to Pamela it was about to close... She stayed 20 minutes after closing to help me... She is amazing.... She is very kind and caring.... She goes above and beyond for her customers... Best experience ever.... Definitely 5 stars for me....

  Response from the owner

  We're delighted to hear about your positive experience at CheckSmart. We care about every team member and your input is important to us. Thanks for taking the time to leave your review!

• G

  Gary Niehaus
  1

  Buyer beware! No longer use checks. They are middlemen for two different loan offices. Ivy charged me $150.00 annual fee and $25.00 credit check fee for a #200.00 loan!!! So those details were left off verbally by the oh so nice clerk. She did warn me about the whole loan needs to be paid all at once within 30 days. Late fees are super high which she also told me that. The company did admit it will sell your name and address to everyone of there fellow loan sharks. Which they were true to their word. If it is the last place on the planet you can go, then go ahead and use them. But read all the electronic stuff they ask you to sign off on. Don't trust the people selling you the loan.

• b

  boone steve
  3

  Think twice before getting the Insight VISA Debit card. The customer service at Insight is atrocious to put it lightly. However, Paula and the staff at CheckSmart have always been attentive and helpful when I need help. I'm going to contact them this morning and see if they can help me with my issues with Insight VISA. Otherwise, I am going to make it a point to put Insight VISA on Blast with the most ridiculous but true customer service experience article ever written! When I say on Blast. I mean gopgle, youtube, facebook, Reddit, Yelp, ECT... They open at 9:00am . Will finish this review or add to it soon! 8:59 am UPDATE The email support people's ears must have been burning.and spidey sense tingling because they got back with me. I normally don't complain but I made it pretty clear to Insight how much their negligence has set me behind in launching my business ventures. If CheckSmart would have decided to sell some other financial product than Insight VISA, I would have rated them at 5 stars CHeckSmart 👍 Insight VISA 👎

  Response from the owner

  We’re sorry to hear about your unfortunate experience with Insight. We invite you to reach out to us at 1-855-920-9800 to discuss this situation further, if needed, so we can make it right. Thank you.

• M

  Michael Beckman
  1

  I'd give no stars if I could. These people have systems that go down constantly which means they won't give you your money. During this virus I've been running deliveries for people who need them but could not because of checksmart. Not only did I have to drive to 3 different places, they charged me fees extra. Thanks checksmart for being in this we're all together thing. They screwed me and the people waiting on their supplies. When I mentioned that to them they didn't care. I mentioned going to attorney general, they laughed.

• T

  Tiffany Boyd
  5

  Literally the best customer service I've ever experienced. I took my mother in to get her taxes prepared and she loved the manager. She stated the manager was attentive and accommodating. I will definitely go back.

• J

  Jeannie Elkins
  1

  I don't like this place wish I could just give them a quarter piece of star I want to take the 1 star back but don't know how. I DONT NEED TO CONTACT UR CUSTOMER SERVICE I MEANT WHAT I SAID

  Response from the owner

  Your review is very concerning to us. We would appreciate it if you would contact our customer service team by calling 1-855-920-9800 about your recent experience.

• R

  Rock me 714 Terry
  5

  Great people and fast loans very reasonable price paybacks on loans

  Response from the owner

  Thanks for taking the time to review CheckSmart. We appreciate your business and look forward to seeing you again soon.