Check `n Go Overland Plz, St. Louis

Check `n Go Reviews

• A

  Audrey Walker
  1

  If I could leave 0 stars I would. The strore clerk Agnia (spell check) was very rude! I didn’t even get a chance to do the application. I’m a small business owner and I suffered from a miscarriage last month. I took a lost the month of recovery and was just looking for a little cushion to help as gradually went back to work. She told me I needed a 1099 form even though I came in with tax transcripts and bank statements. She got up from her desk went into a back room and talked very ill about me! To the point I left out in tears. Already feeling suicidal since the lost of my baby the things she said made me feel worst. This lady needs to be fired!

  Response from the owner

  Audrey, please accept our sincerest apology for your recent experience. We take feedback like yours very seriously. Our goal is to provide every customer with the best experience possible and your feedback helps us do so. If you would like to discuss in further detail, please visit www.checkngo.com/feedback where we will be more than happy to assist you.

• N

  Nelle “Chuckie” mack
  5

  I was serviced by Shawn at this location on Page. He provided exceptional customer service skills and had a very caring, friendly demeanor. I didn’t feel too well(which he had already known) from our previous conversation over the phone. When I arrived, Shawn got me in and out as quick as possible. He also showed a great concern in my health, advising me to seek medical attention due to my chest pains. Thanks a bunch Shawn, you rock!

  Response from the owner

  Nelle, we loved hearing about your recent experience with Check ‘n Go. We’re very happy to hear that our associates are so caring and dedicated when helping our customers out.

• K

  K3 & Family
  5

  I have been cashing my checks with check n go for the last 3 years. I love this location. The girl that works there Cynthia has been there for as long as I can remember. She is awesome and always has an upbeat attitude. It sucks though to see her being the only one in the store handling all of those tasks by herself. You can tell by her face that she is stressed but it never shows in her customer interactions. Keep up the good work Cynthia hopefully they find you some help soon.

  Response from the owner

  Awesome – we are excited to hear that you have been with us for a while and that Cynthia is taking good care of you. Thank you, Kirstin, for being a valued customer here at Check ‘n Go.

• A

  Amara Burnett
  5

  Shawn was very kind and patient with me as I applied for my installment loan. I made a few mistakes but he guided me through the entire process and was very easy to talk to. I would definitely recommend this location to future customers looking to obtain a personal loan.

  Response from the owner

  Amara, we loved hearing about your recent experience with Check ‘n Go. We’re very happy to hear that our associate was so caring and dedicated when helping you out. Thank you.

• M

  Michael Moore
  5

  The ladies I delt with today was great. Very polite and straight forward with my transaction today. Thank you both. I believe their names was yevett and sherry sorry if its wrong. But they made me feel very welcomed in this establishment

• G

  Greenay Harris
  4

  There was only one worker and she was nice but I was in a hurry. She almost helped a man before me but I spoke up. I really needed the loan and was approved for the max of 5000. Payments are almost 800 a month for 18 months, that's almost 13000 bucks. Hopefully my personal stuff will be resolved before that so I won't have to pay all that interest.

• C

  Carletta Nelson
  5

  I'm at the Overland location and I just want to say that Cynthia is one of your top representatives she's very accommodating her attitude is always very well and she's just a good person she really is she Services people well and I just thank you all for having her here and send her some more help

  Response from the owner

  Thank you for the awesome review. We work hard to meet expectations like yours. Check ‘n Go is happy to see we hit the mark at our, Saint Louis location with being accommodating. Thank you again, Carletta, and we will share your feedback.

• e

  edgar
  5

  Shawn is the greatest customer service representative EVER!! Helped me get a ring for my fiancee. Generally recommend Check N Go but with Shawn.

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We love hearing how our loans have helped you out and how exciting to be getting a ring. Congrats! Thank you again, Edgar, and we will share your feedback.

• N

  Nichole Washington
  5

  Shawn was very helpful , patient and very professional. He helped me out and I appreciate his customer service I will always do business with you guys. Thanks you for the help Shawn you are awesome enjoy your day😄

  Response from the owner

  Nichole, thank you for sharing the lovely compliments about Shawn. We are excited about the wonderful customer service and look forward to your next visit.

• M

  Michelle Bonifer
  5

  Shawn was a very respectful, and pleasant person to deal with. He made me feel very comfortable! Was a pleasure speaking with him.

  Response from the owner

  Awesome - we are excited to hear you had such an amazing experience with one of our associates at Check ‘n Go. Thank you, Michelle, for the wonderful review and being a valued customer!