Check Into Cash City

Check Into Cash Reviews

• K

  Kizzie Johnson
  5

  I've been a customer at this location for approximately 10 years or more, and I have always had a wonderful experience! There are two ladies in particular that are always very pleasant and extremely helpful. Both Sierra and Dana are truly an asset to your company and deserve praise for their outstanding customer service!

• T

  Tawanna Jamison
  5

  Awesome service! I had a financial emergency so I turned to CIC. Even though the lines were long, none of the reps showed frustration with any of the customers. Every customer who came through their door was promptly greeted with a smiling hello. The manager was the very best! They apologize for any delay and processed my request quickly. Very professional attitude.Thank you so much for professional and kind service without judgment, and you seem to really enjoy helping each customer. The only suggestion I would make is get a ticket number system in place because many people can't stand in long lines over 15 minutes. Thanks again for assisting me!

• S

  Sherry Greene
  4

  I have the best experience with this place......The one person that has helped me the most is Sierra Greene..she is the only person that I will deal with. No one else takes their time with their clients. Please let her know that she is the best.......and keep up the good work.

• T

  Terina Jones
  5

  I came in and got the best service from Jessica. She assisted me with accessing my pay stub and getting the financial assistance I needed. Best customer service. All the ladies were very helpful

  Response from the owner

  Thank you for your feedback Terina ! We work very hard to make sure we have the best staff on hand. Glad to hear about your great experience.

• A

  AmberGlow MakeupGirl
  1

  RUDE!! Came into this business with a smile , and all the customer care representative were doing is complaining about customers coming in, and them having to do their jobs. Loudly joking about customers in a disrespectful manner. Other customers were turned away before 6 because they were cashing checks, and they didn’t feel like doing it. Never will I come here again!

  Response from the owner

  At Check Into Cash, we take customer service very seriously, and your experience is unacceptable. We would like to learn more about your experience and encourage you to call us at 1-800-504-9101. One of our Customer Service Representatives will relay your experience to the appropriate parties and your issue will be resolved. Thank you for your feedback and business. We apologize for misusing your trust and hope to regain it.

• B

  Briana Wilson
  5

  Shout out to Sierra at the Check into Cash located in Phenix City! She is very kind and she is a great help every time I go! She provides EXCELLENT service and I think that she should get a raise!!

• D

  Destiney Mull
  5

  I have had the best experience with this place...The person that has helped me the most is Sierra Greene... She is very sweet and helpful thank you so much Sierra Greene keep up the good work

• D

  Don Moore
  5

  The ladies are very nice and cheerful! They made my experience very quick, simple, and enjoyable. Thanks check into cash, phenix city!

• P

  Phillip Kennedy
  1

  I'll never come back here for any kind of business the lady the lady wouldn't accept my paycheck stub because it was the week before last week's well I should have just went in there and lied and told her I got paid every two weeks instead of every week since she had me go to the bank here in there to get all this paperwork just to tell me though this was the week before last week's check I'm sorry there's nothing I can do I'll never come back

• R

  Roy Mckeehan
  1

  My experience with this place was that the borrower will always be the slave to the lender and all you have to do is stop payment on the check and you will have no repercussions they can't recover the funds due to predatory loan company