Check Into Cash Hwy, Saraland

Check Into Cash Reviews

• m

  matthew davis
  3

  Overall experience is great staff is excellent , however corporate needs to change some policies concerning credit checks for payday loans. They hit me for 3 individual hard credit checks last year alone and already hit me up for one again a few weeks ago. Kinda hard to keep doing business with a business that makes your credit score go down . Needs to change immediately. It's completely absurd to have to post publicly to get something done . I know the staff has sent their concerns to corporate to no avail. People work hard to keep their credit scores intact not have it abused 3 times in one year. Not good business practice at all.

  Response from the owner

  Thank you for sharing your feedback. We apologize for the troubles and frustration you experienced, and your feedback will help us resolve the problem and avoid it in the future. We would love to talk to you further about your experience and encourage you to call us at 1-800-504-9101 with any questions you may have.

• T

  Tina Haygood
  5

  I love going into the one in Saraland because of Gwen, who works there. She is always very kind, sweet and professional and So sweet to talk to.

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• m

  michael england
  1

  Went in today to pay my bill. I laid $600.00 on the counter only to be told there were a couple ahead of me. 30 minutes later I was still waiting. The person who worked there was black as was the customers. It felt like she purposely was causing me to wait extra time. I felt like I was being punished because I'm white. I WONT BE BACK!!!!!!!!!!!!!!

• K

  Krystal Taite
  5

  Krystal was friendly and very helpful!!! She answered any and all questions I had and made sure that I had a good understanding about the different products they offered before I left.

• C

  Carlos Dials
  5

  I was really unsure about the loan process but when I arrived at the store Krystal made it very easy for me to understand.....I really appreciate her courtesy...she made me feel at ease about the whole process.... thanks for the help Krystal

• H

  Helen Dials
  5

  The staff was helpful especially Krystal. She explained the loan process to me in a manner which I understood. I will use Check into Cash again. I will refer others. Helen

• L

  Lisa Mc Williams
  5

  Lionel Rutledge was very helpful,friendly, and kept smilingthe whole time we were there my friend got got a loan and iwould gladly come back for myself, he's a very good employee and he deserves a raise.lisa McWilliams.

• S

  Sammie Bennett
  5

  I. Gratly. Appreciate. The. Assistance. You. Have. Provided. Me. Mr. Bennett. Thank. You. For. All. Your. Help. Miss. Gwen

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• B

  Brenda Williams
  5

  Lionel Rutledge is very friendly and nice :)walked me through my loan steps . Thanks Brenda Williams

• J

  Jennifer Ellis
  5

  The lady’s there are so super nice there 👍🏻 Will definitely be coming back!

  Response from the owner

  Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us. Cheers, Check Into Cash