Check Into Cash Northwood Plz, Franklin

Check Into Cash Reviews

• J

  Justin
  1

  Absolutely disgusted with my experience with this company. I was lied to about numerous policies and procedures, and also called a liar myself. The employees and the District manager at this location were very disrespectful and unprofessional. The issue at hand ended up causing multiple issues between my bank and check into cash for over a month. Corporate and Regional were involved and did absolutely nothing to rectify the situation. After everything they still tried to charge me other fees. I will not be going back nor will I ever refer anyone to use their services.

  Response from the owner

  Thank you for sharing your feedback Justin. We take your feedback and concerns seriously and will make every effort to address them. To discuss your concerns personally, please contact us at 1-800-504-9101 or [email protected].

• G

  Gary English
  5

  I had the opportunity to work with Candice and she is one of the nicest people ever plus it was fast and easy. I will definitely refer others there and go back myself.

  Response from the owner

  Thank you for your business. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

• S

  Shaun Murphy
  5

  Kim is awesome and runs a great company. She always is so helpful and nice. She is amazing and remembers my name every time I come in makes me feel welcomed.

• C

  C H
  5

  Everyone is always very helpful & patient! Miss Kim is exceptionally knowledgeable in what she does! Always appreciate the customer service at this location! Thank you staff!

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• D

  Deby Applegate
  5

  Could not be more pleased with everyone at check into cash. Especially Kim, she is great! I appreciate this place so much, it's been a God send since hubby passed away. Thank you so very much!!!!

• L

  Lorraine Bethlew
  5

  Was long time customer with Kim. Nice woman; however I thoroughly enjoy the customer service skills Vickie has. She is a very pleasant woman and is wonderful to deal with.

• J

  Jill Isselhardt
  5

  This store was amazing!! Wonderful customer service. Extremely helpful staff. A delight to go in to take care if financial dealings. 5 stars!!!

• D

  Dionne's Crown
  5

  Love the ladies that work here !

  Response from the owner

  Thank you for doing business with us. We appreciate you taking the time to give us feedback, and look forward to serving your needs in the future. Thanks!

• K

  Kayla M.
  1

  I've been a customer for a long time but after today I will never be back in. If I need another loan I'll go to checkngo because at least their office doesn't smell like cigarettes and they don't lose documents like check into cash. I emailed my bank statement the last time I was in and now they claim not to have it and they somehow lost the current years income letter so I wasn't able to loan again. I'm done. Contacting the bank in the morning because who knows who got ahold of my personal info.

  Response from the owner

  Thank you for sharing your feedback Reviewer name. We’ve built our business by taking care of our customers and their financial needs. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 1-800-504-9101 or email [email protected]. Thanks, and we appreciate your business.

• K

  Kyle Pruitt
  4

  Went in to get a payday loan at this location, but unfortunately I did not have all the required documents. The manager was very professional and explained what all I needed to bring in. Great customer service. I will definitely be back.