Charles Schwab Crispin Ct, Asheville

Charles Schwab Reviews

• m

  mrclayc
  1

  Walked into a rude stuffy man who had zero empathy for a customer being treated poorly by a bureaucratic institution. Schwab are experts in customer blaming. They don't accept responsibility for anything they mess up and will admit they don't take care to make sure things are done properly. I would take your business elsewhere.

• F

  Fenn French
  5

  Glad to find this place. New to town and have a Schwab account. Now I can make deposits in person. They just moved to a new location. Fancy new office Staff is exceptionally in knowledgeable and efficient. I had been opening new accounts on line, but in store is so much faster. They even have notary for power of attorney docs.

• J

  Jan Verhaeghe
  1

  I have had the same experience as the above reviewer. I had one session with the guy there and established an account. I needed another meeting to transfer some stock to fund the account . Because I was sick, I cancelled one meeting with the understanding that I would call and reschedule. I called again and left a message. No answer and so five days later I called and left another message, no answer for days. I called and left a message with the desk. Days later no answer. I called an 800 number and got someone who put me on hold, then came back and told me the agent was busy but would be calling me later. It is now a week and I have had no call. I am going to find someone else.

  Response from the owner

  Hi Jan. We’re sorry to hear about your poor experience. We’d like a chance to try and assist with resolving the issues you have had with us. Please give us a call at 800-435-4000.

• a

  andy glatstein
  1

  nobody home. no call back. and these people expect me to trust them with my money??

  Response from the owner

  We are sorry to hear this. If we can provide any assistance, please give us a call at 800-435-4000.

• P

  Paul Nowicki
  5

  I have found this schwab office to be very helpful, professional, and customer oriented.

• L

  Laurel Barrett
  1

  Taking a picture of a public billboard is not against any federal laws. Thanks for ruining the joy of my financial investment that I flew across the country to see.