Chapes-JPL - Atlanta Jewelry Diamonds Loans Lenox Rd, Atlanta

Chapes-JPL - Atlanta Jewelry Diamonds Loans Reviews

• M

  M S
  5

  Located in the Lenox Center Office tower across from Lenox Mall, we have been utilizing Chapes jpl loan services for years for various reasons where cash reserves were required from $200 to $30,000. Highly recommended in a quite, private, executive environment.

  Response from the owner

  Thank you very much Michael . Your kind words and satisfaction mean everything to us. Sincerely grateful for the positive rating and recommendation.

• D

  Delissa Gayle
  1

  They are a real rip-off. I made an appointment, as required, but was kept waiting in their well-decorated reception area for about 15 mins. Then was offered about 10% of what I know my diamond engagement ring and band are worth today. The man who helped me did nothing to establish a true value but look at my solitaire through his magnifying glass then enter a lot of bogus figures in his calculator. He asked me about the value from my proof/certificate from Jared then proceeded to reinterpret my information and tell me about their distribution chain, nothing about the brilliance or carat weight. It was all negative! Needless to say, I did not deal with them! Chapes will only waste your time and insult your intelligence!

  Response from the owner

  Really ??? You know it's always upsetting to have a client that leaves Chapes unhappy . However she should be unhappy with the retail store that overcharged her for her diamond, not Chapes. We pride ourselves on educating our clients to the value and the quality of their jewelry which is what this disgruntled customer is referring to . We regret that this client chose to try and tarnish our stellar 38 year reputation with a bad review and will take her comments constructively . Thankfully over 18,000 satisfied clients and hundreds of New clients don't agree with her and continue to utilize us on a monthly basis. Best Regards Jeff P. Zager Owner

• G

  Gabriella Campos
  5

  The service was great from the initial phone call to when I arrived. They treated me with respect and honesty. It was a relief to know it wasn't like walking into a pawn shop.

  Response from the owner

  We sincerely appreciate your awesome feedback Gabriella. It's because of awesome people like you, we are able to continue doing what we love to do.

• V

  Veronica Hall
  5

  Let me be the first to say with me being a Business Owner Myself I tend to be very judgmental regarding other businesses their practices, ethics, employees etc.. However, Its such a delight to be able to leave a very Sincere and Genuine Great Appreciation to Phillip who may I had is Truly an Asset and Very Valuable Employee To JPL Company not to mention the remaining of the staff there. I have been conducting business with them for over 3 yrs or more now, I would like to say how wonderful it has been with consistency of High Standards and Integrity beyond the highest assessment of value for your jewels and the lowest monthly payments in the southeast ..(Trust I Researched).. I will only trust and place my valuables in the hands of JPL vs my hands. They have been such a blessing in my life and know they were God Sent. I love the professionalism and the assurance of knowing that my jewels, valuables are nicely tucked away in safe environment until I'm ready for them again. Thanks Again JPL For Setting A True Example To Us Business Owner on How To Set and Maintain High Standards Through Out The Years...Phillip I will be in there to see you soon!!!! Veronica Hall

• B

  Beverly Leon
  5

  This is an awesome place. Good customer service they treat you like family! I always use them when I need money!!!

  Response from the owner

  Thank you very much Beverly Leon. We sincerely appreciate you taking the time to leave us such a wonderful review filled with kind words. You are always welcomed here, and we wish you all the best.

• j

  jeremy pearlstein
  5

  These guys are so great! I have done business with them for 2 years and have never been disappointed. They are trustworthy and honest. Thanks guys!

  Response from the owner

  We sincerely appreciate your awesome feedback jeremy pearlstein It's because of awesome people like you, we are able to continue doing what we love to do.

• B

  Beatsby Skotty
  5

  They were great people to deal with. Very honest and down to earth. I appreciate them very much. Will definitely be back.

  Response from the owner

  We sincerely appreciate your awesome feedback Beatsby Skotty. It's because of awesome people like you, we are able to continue doing what we love to do.

• R

  Roni Boykin
  5

  My experience here was great. They were a big help to me and gave a lot which allowed me to take care of much needed things. Thanks Chapes JGL

  Response from the owner

  Thank you Roni, we are glad we could help.

• l

  lawrence Wren
  5

  These guys are great! Always courteous and professional they do it all on time in the right way and they get all my business!

  Response from the owner

  Our staff and team are very grateful for your review lawrence Wren . Your positive experience and feedback mean the world to us, and we are sincerely thankful for the recommendation.

• D

  David Park
  5

  Really great service from all the team. Brock, Parker, and Hugh do an amazing job and always keep me coming back. Wouldn’t come anywhere else!

  Response from the owner

  Thank you David, we appreciate your business.