Centris Federal Credit Union S 99th St, La Vista

Centris Federal Credit Union Reviews

• L

  Leroy Brown
  3

  I hate that every experience has to be negative to really be shared. This one isn't so different. We received a check drafted from this bank from a client. We were driving by so we decided we would cash it. Well since we are not centris members we were charged 5 dollar check cashing fee. This is from.a 20 dollar check. So we won't accept anymore centris checks unless our clients agree to the 25% increase. We probably should put our client in a negative balance, hit her with a few isb charges and try and put a lien on her house. Or just not groom her dogs cause centris feels the payee of it's member' owe them 25% for the services they didn't perform. If you bank at centris it would be polite if you pay 5 dollars extra for every check you write so the payee does not have to endure this fee. How rude

• T

  T. B.
  2

  I have been banking here for probably 15 years. It used to be great, but the service keeps getting slower every time I go there. I assume that understaffing is the issue, but I literally just waited 10 minutes to deposit 1 check at the drive through. No other cars were in there, and only 2 cars were parked up front. 2 stars for at least having a drive through that my big truck easily fits through.

  Response from the owner

  Hi T.B., thank you for taking the time to describe your experience and give us your feedback. We apologize for your recent wait time in our drive-thru. While we always are happy to see you at the drive-thru, we do offer a mobile deposit feature within our mobile banking app where you can safely and securely deposit checks from anywhere using your smart phone. You can learn more about it by visiting https://www.centrisfcu.org/mobile-banking/.

• C

  Claire Birmingham
  5

  Super friendly and quick service, the bank teller was very courteous for me

• R

  Ryan Meisinger
  3

  This bank used to be really fast and friendly service. However, something happened and now its actually more slow than Wells Fargo. I Would typically spend about One minute cashing checks in making transactions(super fast). Now it's about 6 minutes or more. I waited 20 minutes last time.

• C

  Crystal Cholico
  5

  Worked with Melissa today to open some accounts, she was TERRIFIC and super fast which I love. She got to the point, let me know anything I would have asked questions about. Great start to the new business!

• B

  Beth Hunt
  3

  The employees are super friendly. The banking is top notch, however every time I go I use the drive through and this needs improvement. No matter if I'm the only car or if there are five, there is always a wait. It seem that they are always understaffed. There is one teller up front and one in the drive through. I'm am ask to please wait and they will be right back. To make a simple deposit it can take five minutes.

• A

  Adam Short
  1

  I went in for car loan. I've got 0 credit and a bankruptcy. We talked about secure loans. So I went and used 2000 to get a auto loan for 2000 and have it tied to a dd checking account. Getting denied still wasn't the bad part. I was told on day one I get a call in 24 hours. I went in after 48 hours to check on complications. Missed something on my ID they said gave it to them should of expected a call soon. Waited another day still had to go in and remind them that the car lot only holds car for so long. Waited the entire week to get denied just cause of 0 credit. This was known on day 1. What a waste of time. So now I'm confused the loan had the money to pay it off already I just need make payments to build credit. Banking here for long as I can remember. Never have had issues with banking at centris. Finding it hard to get proper help apparently.

• P

  PhysiqueCory Gaming
  5

  Chandler Bushnell is my personal banker at this Centris Location and I have always had the best service from him and the bank, he definitely makes banking a lot easier and smoother. Its also a great location. Thank you so much for all your help!

• A

  Anthony Elias
  5

  The staff here and Steven, the personal banker, help me with a loan, and a great interest rate. Centris made it painless.

• S

  Sarah
  5

  This is by far the best banking experience I've ever had. I typically go in on the weekends and the staff are so friendly and helpful, even if you catch them last minute or have a complicated transaction. I highly recommend this particular Centris.