Centricity Credit Union Belknap St, Superior

Centricity Credit Union Reviews

• V

  Victor Patrick
  5

  Clerks are always nice to me. Very easy process when moving or transferring your money. I started a kids saving account here and still use this bank. Usually not very busy when I visit.

• J

  Joseph Hill
  2

  Well was good to me up untill I got my devorice..I do have income coming in but bcuz I didn't have a job I couldn't get a loan, IV been at this bank since I was 16yrs old now 43 how's that good or helpful????? I got a loan out few yrs ago sold what I had an paid off the loan with in 2yrs I have no bad credit nothing in nagitve so what's the problem....I don't understand that. So went to a different bank an was approve asap, actually 4 banks approved me funny how u go someware els an I get approved no matter what my situation is..

• S

  Shannon Sanders
  5

  I had to leave my place of employment due to health reasons. They worked with me to consolidate my loans and even deferred payments until I adjusted to my much lower income. I talked with several employees thru this time, and had a very positive experience with every one of them. Kind and patient conversations helped me thru this very difficult time. I can't say enough about this banking institution and the wonderful people working there!

• K

  Katie Moen
  1

  This bank has zero technical support outside business hours. My PIN was not set up correctly when my new card was created, so I'm unable to take out any cash that is needed this weekend. They do not have an after hours support line.

• T

  Thomas Earhart
  1

  Not at all the community focused financial institution it used to be. Policy requires cashing of member's checks be done inside, through the back door. Seriously still asking for phone numbers? Employees are proficiently polite.

  Response from the owner

  Hi Thomas, We are very sorry to hear that you are unhappy with your experience! We strive to make sure that we provide convenient service while doing our best to maintain policies that benefit operations and account services. We sincerely apologize for any inconvenience. We will take your comment into consideration in relation to policy and procedure. If you would like to provide more information about your experience, please feel free to email [email protected]. Thank you and have a great rest of your week!

• J

  Joe Haller
  5

  Courteous and helpful staff, very easy to deal with and know you personally after a few visits. Definitely not as restrictive as the big banks when interacting at an account level.

  Response from the owner

  Thanks for being a member, Joe! See you next time. :-)

• S

  Sherri Freeman
  5

  The customer service is amazing, all of the tellers at the Superior branch are awesome. Brenda Peterson in the loan department is so kind.

• D

  Derek Stromberg
  1

  I’m going to put this as nicely as I can. They won’t help you when you need it. And that’s the bottom line for me. Won’t be using them as a bank anymore.

• S

  Shelly Crandall
  5

  Love the customer perks, always friendly, fast service