Central Pacific Bank Henry St, Kailua kona

Central Pacific Bank Reviews

• T

  Trish Johnson
  1

  When Bonnie and Tom were there It was a great bank. I’ve been banking with them for 30 years plus and with this new manager I will be moving all of my accounts very soon. I do not appreciate questions and accusations he makes when I’m trying to do my banking.

• L

  Loren Bolton
  1

  Was not informed when i opened the account that they take out $3 every month to pay for statements that i never asked to recieve. Opened the account with $8 and never used it once. Then i got a letter in the mail 6 months later saying my account overdrafted and was left unpaid so they sent it to collections and i just found out. Very poor customer service, i would not recommend this bank to anyone!

  Response from the owner

  We're sorry to hear of this. Could you please email me at [email protected] with your contact information so I can follow up on this? Thank you, Mari G.

• C

  Clayton Thomas
  1

  Charges dormancy fees, which wasn't communicated when I opened the account. Why? None of my other banks do this, and it's hard to comprehend how it's a problem for the account to have a static balance. I closed it and took my money elsewhere

  Response from the owner

  Hi Clayton, Thank you for taking the time to write us. We would like to learn more about your experience. Could you please provide me with your contact information (you can email me at [email protected]) so we can follow up with you on this? Mahalo, Mari

• T

  Terri Ribordy
  5

  Exceptional customer service provided by knowledgeable and friendly staff. Always a pleasure conducting business at the Kailua Kona branch.

• J

  JC CRUSAT
  5

  Very exceptional customer service and good promotional offers. They do home mortgages! 🤗

• K

  Kona Crust
  5

  Best bank on the island. Only bank with customer service.