Central Bank W Jackson St, Ozark

Central Bank Reviews

• B

  Ben Gideon
  2

  Hardly ever open when working people can go to the bank. Closed on Saturday and close early thru the week.. 5. Arvest is open until 6... who wants to take off work to go to the bank?

  Response from the owner

  Ben, we are so sorry that the recent change doesn't work well for you! We do have an option for those that are needing to talk to a representative after hours. VTM: We have installed a new VTM at our Nixa banking facility and we also have several VTM's in South Springfield that are open Monday - Saturday, 7 AM - 7 PM for your convenience. Mobile Banking App: All bank customers can access many of the same features right from their phones 24/7. Please do feel free to contact one of our branches if you have any questions! https://www.centralbank.net/vtm/ https://www.centralbank.net/personal/online-mobile/mobile-banking/

• E

  Eric Runnels
  3

  If your a business owner who has to do any mobile banking then this isn't your bank. Its horrible and I've jumped thru every hoop they have told me and I still have checks made out to me personally and yes I have a personal account get declined as third party. Checks. Ive emailed Michelle the assistant manager and go no response. I will be closing these accounts. Update::: my problem has been fixed. It was a clerical error on the banks part. It took a week to get fixed but it is fixed. Cindy kept her word and I will keep my accounts with them.

  Response from the owner

  Eric, thank you for letting us know about this. We’re so sorry to hear this has been an issue for your business and have reached out to the Branch Manager and she will be calling you shortly.

• C

  Chris Coburn
  1

  I have been with Central Bank and Jefferson Bank since I could open an account. Was not aware they double charge atm fees for withdrawing my money on non affiliate atms. They will not refund the extra fees. Closing all 3 of my accounts for this ridiculous matter.

• R

  Rob McKenna
  1

  I arrived with a check drawn on their account at 3 on a Friday. I'm heading out of town and needed this cashed but they refuse to do it. Since I'm not a customer unless I wanted to open an account!!!! So unless your a customer it won't matter if you have a check from them they won't cash it!!!!

  Response from the owner

  Thank you for letting us know about this. Your feedback helps us get better. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

• D

  Diane Causey
  5

  Very courteous staff with a good, large drive through.

  Response from the owner

  Diane, thank you for your review! I will be sure that they see your review.

• j

  jack snook
  5

  Very nice people at both locations in ozark, Mo.

  Response from the owner

  Thanks for sharing your review with us and the community. Central Bank values our customers and we look forward to serving you again!