Centennial Bank Stirling Rd, Dania Beach

Centennial Bank Reviews

• M

  Mister Der
  5

  My experience may seem fleeting, as the transaction was done at the drive-thru, but there is a backstory. Centennial had recently acquired another banking institution, and with the merging came account number redundancies, much like parallel universes converging. You can't have two Abraham Lincolns roaming around. The branch manager did her best to contact my parents to inform them about the two twin account numbers being re-numerated, despite the language barrier. This couldn't happen without the necessary documents, which the branch manager succinctly spelled out. When I eventually drove to the bank to surrender the paperwork, she was the one responding at the drive-thru. THAT is efficiency, industriousness, and great service. My folks are happy with Centennial. She will eventually contact me as to when the current account number is deactivated, so I can take the blank check supply and make origami or burn them to send "money" to my ancestors.

  Response from the owner

  We appreciate the positive feedback. It means a lot. We look forward to serving you and your parents again soon!

• z

  zach dickerson
  1

  Worst customer service at a bank in a long time. Lady running teller window and drive thru is a complete... And I wont say in a review. Find another branch to use

  Response from the owner

  Centennial Bank strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.