Centennial Bank Salem Rd, Conway

Centennial Bank Reviews

• R

  Rich Nicholson
  1

  Guess they took my review down. Hit me with overdraft fee then reversed it after meddling in my account. Tellers are rude, Mallory!! Suzie was no help just wanted to save my account. Artificial concern! Stay away from this place! You have been warned

  Response from the owner

  Centennial Bank strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.

• D

  DIRTYROB1983
  1

  I love the bank but every time I have an issue and have to talk to the manager Suzie, she's very rude. she over talks you and cut you off anytime you're trying to speak and twice she has hung up the phone abruptly before I could finish speaking. Good bank, but bad customer service

  Response from the owner

  Thank you for your review. We’re sorry that your experience did not meet your expectations. We work to provide an excellent customer experience. We hate that we missed that mark. We would like the opportunity to investigate your feedback further, so we would appreciate if you would contact our customer care team by going to https://www.my100bank.com/#get-in-touch.

• C

  Christal Hill
  5

  Ms.Suzy Bradley always greets you with a smile and goes the extra mile to take care of you! Thanks Suzy!

  Response from the owner

  Hi Christal, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. See you next time!

• E

  Emily Graham
  1

  Every time I go to this location with a simple question, the lady that runs this branch is rude. I've experienced her being rude in the drive thru and when I go inside. My boyfriend has also experienced her being rude for no reason. I've enjoyed being a centennial bank customer for many years, but thiswoman needs to go before customers start to leave because of her.

  Response from the owner

  Hi Emily, thank you for telling us about your experience. We will pass this not along to the staff and keep working to improve your experience. Thank you.

• T

  Todd Tinsley
  5

  I have always felt that this branch has been there for me whenever I or my family has needed them. Suzy, the branch manager, has been particularly outstanding. I prefer my banks small, but while Centennial grows and grows, it's my feeling that Suzy has my back that keeps me at Centennial.

• K

  Kendrick Cooper_501
  5

  Hi I'm Kendrick Cooper and I just opened a new account. Your employer JORDAN was assisting me and I am proud to say that he was the best employer I encountered. I recommend this Bank to others and JORDAN as your Bank Teller. Thanks for doing your job.

• C

  Claudia Weaver
  5

  I love this branch! This is “my” branch. Even if I’m on the other side of town I drive to this one. It’s like banking used to be where people know you! Suzy is wonderful! But please get the tellers a radio! It’s too quiet! Lol!

• c

  crapgamer17
  1

  Charges an nsf fee and doesnt even pay the bill. Fk outa here

• D

  Derek Mayo
  5

  Haven't had any issues at this location.

  Response from the owner

  Thank you Derek!