Catholic & Community Credit Union Hartman Ln, Belleville

Catholic & Community Credit Union Reviews

• B

  Benjamin Bergt
  1

  It's a trash credit Union under the guise of Christianity and Catholicism they charge you over $5 to even use the ATM to withdraw money they're really just the sneakiest credit union of all time and they have garbage customer service 0/10

• T

  Tomika Shorter
  1

  Loan Officer Lisa at the Hartman Branch deserves no stars. I usually bank at the Caryle Ave branch but the notary was out. Lisa refused to notarize a document for me because I was with a shared branch. Why does the Caryle branch notarize with no issues? Guess what? UPS Store did it for a buck!! I'll never step foot at that branch again! Lisa made it seem like rocket science and stated, "I have to protect my notary." REALLY?? It's not like I didn't have proper identification that verified who I was. It wasn't that serious. Shame on you Hartman branch.

  Response from the owner

  Hi Tomika, So sorry about the frustration. We are glad that the Carlyle location was assisting you; however, notary services are a free service that we are happy to provide to our members.

• J

  Justin Johnson
  5

  Very nice Credit Union. They are a full service brach for my credit union.

• P

  Paul P (Son of a King)
  5

  I have been banking with CCCU for over 9 years now, with the W Main branch, but mostly the Shiloh branch, and always had great service.

  Response from the owner

  Hi Paul, thank you for the positive review! We are so glad you have had such a positive experience.

• J

  Jimmy Burger
  1

  I have been banking here for 3 years and unfortunately amidst this COVID pandemic I was charged $75 in overdraft fees. The manager failed to assist me and was extremely rude even going as far as to criticize and judge the purchases I made that caused the overdraft. She also made it a point to comment that I “shouldn’t spend money I don’t have.”, as if I had I had made the error intentionally. Eventually she decided to refund me ONE of the three charges. In the end, my 3 years of loyalty banking with them was worth just 25 bucks. Unless somebody reaches out and intends to remedy this, I’ll be going somewhere with good customer service.

• M

  Michelle Etter
  5

  The Caryle Ave office is full of friendly, professional people. I would never change banks because of the outstanding personal service they provide.

• A

  Alli McDonald
  1

  Worst bank I’ve ever done banking with, wouldn’t recommend getting an account here.

  Response from the owner

  Hi Alli, So sorry you have had a bad experience. Please reach out to us via Facebook messenger or message us through this platform and let us know what the issue was. We would be happy to work to get it resolved.

• A

  Austin Williams
  4

  The service is pretty good but there was a one service representative that came off kind of short and little disrespectful

• C

  Chance
  1

  They are supposed to close at 5 and I rushed after work for them to lock the door 5 minutes early as I pulled in.